Jelena Domljanovic, Travel manager

Jelena Domljanovic

Travel manager

Arcobaleno Tours

Location
Croatia (Hrvatska)
Education
Diploma, MS
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

Travel manager at Arcobaleno Tours
  • Croatia (Hrvatska)
  • May 2012 to March 2013

To be responsible for developing strategies to hit or exceed sales targets.

 promoting and marketing the business, sometimes to new or niche markets
 managing budgets and maintaining statistical/financial records;
 selling agency private accomodation and diving boat promotion;
 sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
 overseeing the smooth, efficient running of the business.

private table service at private person;scheik Mohammad Al-Soleyman
  • France
  • March 2010 to October 2012

 table service

 organization of the table

 coordination of the stuff

Receptionist at Hotel”Radisson Blu”(Split)
  • Croatia (Hrvatska)
  • April 2012 to September 2012

To interact extensively with guests, providing unobtrusive discreet service in order to totally satisfy demanding requirements of hotel guests and owners. To be “on hand” 10 hours a day, 6 days a
week providing a 5 star service.


 Provide office support services in order to ensure efficiency and effectiveness within the
Hamlet Office

 Perform clerical duties in order to maintain Hamlet administration.Answer all incoming calls and handle caller’s inquiries whenever possible

 Re-direct calls as appropriate and take adequate messages when required

 Greet, assist and/or direct students, visitors and the general public

 Support the Executive Director and other staff

 Meeting people from all over the world and often deal with many aspects of social, personal and confidential life. .
.

Stewardess at private person ; sheik Mohammad Al-Soleyman
  • Greece
  • October 2011 to April 2012

To interact extensively with guests, providing discreet service in order to totally satisfy demanding requirements of royal Arabian family Al Soleyman. To be “on hand” 24 hours a day, 7 days a week providing a 7 star service.

 Orchestrating all guest activities (from spa treatments to deep sea diving)
 Organisation of all dining arrangements (off and onboard)
 Selection and provisioning of all wines, spirits and champagnes
 Meal service and bartending
 Floral selection and arrangement onboard
 Interior cleaning and maintenance
 Interior inventory
 Assisting with lines and fenders during docking
Boat stowage for sea

Travel manager at GH Impressa turistica
  • Croatia (Hrvatska)
  • August 2008 to October 2009

To be responsible for developing strategies to hit or exceed sales targets.

 promoting and marketing the business, sometimes to new or niche markets
 managing budgets and maintaining statistical/financial records;
 selling travel products and tour packages;
 maintain contacts with owners of the boats, taking care of their provision;
 sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
 taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers;
 liaising with travel partners, including airlines and hotels, boat owners to manage bookings and schedules, often one year in advance;
 overseeing the smooth, efficient running of the business.

Commercial Manager at “DUMI d.o.o. service for the liferafs and fire equipments (Split)
  • Croatia (Hrvatska)
  • March 2002 to March 2008

To be responsible for the commercial finance management of the businesses unit and
corporate functions. To develop and implement Corporate and Directorate business development strategies and plans.To ensure service strategies meet and exceed the demands of commissioners.




 Organisation of liferaft Courses in different countries, with different manufacturer such as Viking, Plastimo, Arrimar etc.
 Market target realisation in due to have contact with different charter agencies and big boat companies
 Fire extinguisher wide net; to make it wider
 Control of existing customers

Programmer at “Telesoft s.p.a.”co.(Rome)
  • Italy
  • May 1999 to April 2002

To assist the Managing Director in the operation, administration and development of process of the Siebel platform.


 Investigation and study of process on the Siebel platform
 Commercialization of the Internet

Education

Diploma, MS
  • at Chamber of Las Palmas , “Course for succesful build of internet site, Dreamweaver
  • September 2003

We did new Internet sites using Dreamweaver programme.

Diploma, MS
  • at Chamber of Rome, GLInformatika co. , Course in computer codes: ASP, HTML, SQL
  • August 2001

Mostly we were study SQL database language.

Diploma, MS
  • at Chamber of Rome , “Course in computer programming and analization, computer code C++
  • March 1999

We used to do simple programs in C++ computer language.

Diploma, MS
  • at Chamber of Rome, Comercial grafic in print application using a PC
  • December 1997

It was the course for serigraphic printing. My works was set on Exibition at Rome, Italy and i won the second prize.We did all kind of printing using the oldies way of print "Serigrafia".

Bachelor's degree, BA
  • at Italy, University “La Sapienza”, English and Russian language and literature
  • September 1994

I did two years of possible four and i didn´t finish my study as i had to finance myself. Although, i speak fluently Italian, English and Spanish, also studiing German at the moment.

High school or equivalent, BA
  • at Grammar school “Natko Nodilo”
  • June 1993

My final disseration was about Italian renaissance paintings .

Specialties & Skills