M&R Control Officer
CMA CGM
Total years of experience :20 years, 7 Months
CMA CGM is a leading worldwide transport and logistics group present in more than 160 countries, 110, 000 employees, 509 vessels, 420 ports, 200 shipping lines, 750 warehouses & 31 billion USD global revenue.
DCLAD, Doha, Qatar
Cladding company specialized in all aspects of Weld Overlay Cladding & Machining of all components of Wellheads & X-mas Trees and other related services.
-Managing accounts of high profile clients in oil and gas such as Saudi Aramco, ADCO, Kuwait Oil Company, Qatar Petroleum etc.
-Uncover business opportunities by identifying prospects and evaluating their position in the industry;
Researching and analyzing sales options, cold calling or other means of generating interest from potential and targeted clients;
-Review and study of all incoming tenders and RFQs for required terms and conditions; highlight possible risks in terms of scope, finance or other concerns of applicable contracts to the top management; prepare and submit full tenders/RFQ package to the customer ensuring top management approvals are received prior to submitting the offer;
-Handle company's pre-qualification process with new customers ensuring all the documents are submitted within the deadline and in accordance with the customer requirements;
-Representing the company in various exhibitions and trade fairs;
-Engaged with the clients before, during and after the service or development process and insure that the client requirement are communicated and well acknowledged by the related team members or departments;
-Maintained relationships with clients by providing support, information, and guidance; researching and recommending our products and services;
-Build positive and mutual working relationships and bridge internal and external stakeholders and clients
Maintained professional and technical knowledge by attending educational workshops;
Reviewing professional publications; establishing personal networks.
DELTA CORPORATION, Doha, Qatar
Leading US based oilfield company specialized in engineering design, manufacturing, R&D and maintenance support with over 500 employees and up to 150 million USD in revenue.
Main clients are Kuwait Oil Company, Saudi Aramco, Qatar Petroleum, ADCO, Lukoil, British Petroleum etc.
Responsible to review and study of all incoming tenders and RFQs for required terms and conditions;
Ensure that all tenders' terms and requirements are thoroughly reviewed and acknowledged by all departments prior to preparing offer to client;
Highlight possible risks in terms of scope, finance or other concerns of applicable contracts to the top management;
In coordination with commercial department prepare all out-coming commercial offers to clients ensuring client's requirements, applied taxes, agents' commissions, logistics and other relevant costs are considered during pricing process;
Keep profile and history for all tenders/RFQ; monitor and keep track record of all departments’ time management during tender evaluation/preparation stage;
Analyze and prepare monthly statistical reports to enable management implement necessary changes and improvements if required.
Leading US based oilfield company specialized in engineering design, manufacturing, R&D and maintenance support with over 500 employees and up to 150 million USD in revenue.
Main clients are Kuwait Oil Company, Saudi Aramco, Qatar Petroleum, ADCO, Lukoil, British Petroleum etc.
Working close to GM - Sales & Marketing to: map out potential customers &competitors;
Be responsible for company's pre-qualification process with new customers;
Prepare and submit full tenders/RFQ package to the customer;
To handle purchase/sales orders until completion date; communicate with the customers for their requests/updates/follow-ups.
Prepare monthly statistics and sales reports;
Additionally was responsible for setup/coordination of meetings/conferences/exhibitions along with sales team and carry out any other task assigned by my superiors.
SULTAN GARDENS RESORT (ex-HOLIDAY INN RESORT) A 5 star hotel is located in Sharm el Sheikh, Egypt, featuring 520 rooms & suites, in addition to 4 villas, banquet facilities, 2 conference rooms, 8 F&B outlets, distinguished recreation facilities.
Be the first key contact for all customers and assistance with inquiries, ensure their comfort, solving their problems and handling their complaints;
Inspect VIP rooms prior to arrival time, prepare and distribute VIP amenities orders;
Meet guests upon arrival, assist during check-in, escort to the rooms;
Courtesy calls to VIP and randomly selected guests, guests meetings on daily basis;
Prepare and distribute guests comments questionnaires as well as preparing daily, weekly & monthly statistical reports;
Co-operation with other departments and assistance in achievement of maximum level of guest satisfaction.
ESTOUR An Estonian tour operator offering charter flights to Egypt, Greece and Thailand as well as bus tours, cruises and individual packages.
Tour guide in Estour branch in Sharm el Sheikh, Egypt:
Welcoming guests at the airport; escorting during transfer to the hotel and assisting during check-in/check-out; organizing welcome meeting with newly arrived guests in order to provide all necessary information during their stay, i.e. hotel, city, excursions, check-out procedure, departure time etc; responding to questions and offering help with any problems that arise.
PEGAS TOURISTIK One of the largest tour operator in Russia offering charter flights to 8 major tourist destinations such as Egypt, Thailand, UAE, Greece, India etc.
Tour guide in Pegas Touristik branch in Sharm el Sheikh, Egypt:
Welcoming guests at the airport; escorting during transfer to the hotel and assisting during check-in/check-out; organizing welcome meeting with newly arrived guests in order to provide all necessary information during their stay, i.e. hotel, city, excursions, check-out procedure, departure time etc; responding to questions and offering help with any problems that arise.
SUNNY HOLIDAYS An Estonian travel agency offering holiday/SPA packages for individuals and groups at more than 30 destinations as well as programs of studying foreign languages abroad.
Travel Consultant:
Selling travel products and tour packages of other travel companies; arranging individual travel packages; taking part in other tour operators/airlines/cruise companies' orientations and familiarization visits to new destinations; clients database update; personal projects include SPA vacation packages & language study programs abroad.
KARDIS An Estonian accounting company which activities include tax consultations and help, accounting courses and examinations, business planning, translation of published materials concerning statutory acts of the ER and EU, accounting club with the purpose of carrying out of lectures under the taxation and audit.
Secretary:
Perform general office duties such as operating office equipment, greeting visitors and callers and handling their inquiries, distributing incoming mail and other material; set up and maintain paper and electronic filing systems for records, correspondence, and other material; maintain scheduling and event calendars as well as appointments for clients and arrangement of conferences, meetings, and travel reservations for office personnel.
BISTRO SENSATIONS, Siganos Management Inc. A foodservice company is based in Northfield, N.J., USA and owns more than 75 restaurants.
Manager Assistant:
Perform some food preparation or service tasks such as cooking and/or serving food and drinks when necessary; maintain food and equipment inventories, and keep inventory records; schedule staff hours and assign duties; monitor food preparation and general personnel performance; schedule and receive food and beverage deliveries, checking delivery contents; resolve complaints regarding food quality or service.
NDCIBD Program - Marketing management, small entrepreneurship, business communication and advertising.