Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Jelwah Al-Jelwah, Training Manager

Jelwah Al-Jelwah

Training Manager·Al-ayuni Investment and contracting

Saudi Arabia

Diploma, Diploma in CIPD L5

Work experience

Total years of experience: 20 years, 7 months

Training Manager

April 2023 - Present

Al-ayuni Investment and contracting

Riyadh, Saudi Arabia

April 2023 - Present

Reporting to Talent Management Director
• Manage training and development activities
• Conduct training needs analysis and propose a training budget
• Assess Training vendors
• Handle staff onboarding
• Conduct leadership assessment & development program
• Train & Recruit partnership program
• Handling Oracle Learning Project
• Managing Learning Management System ( e-learning ) Accomplishments :
• Trained more than 600+ Staff in different subjects like (project management, project scheduling and cost control, 7 habits, supervisory skills, NEBOSH)
• Propose & initiate learning management system (E- learning )
• Raise Saudiazation percentage 3% through train & recruit program Repartees :
• 2 Training specialists
Company industry:
Construction & Building

Training Manager

April 2023 - Present

Alayuni Investment & Contracting

Riyadh, Saudi Arabia

April 2023 - Present

Reporting to Talent Management Director
• Manage training and development activities
• Conduct training needs analysis and propose a training budget
• Assess Training vendors
• Handle staff onboarding
• Conduct leadership assessment & development program
• Train & Recruit partnership program
• Handling Oracle Learning Project
• Managing Learning Management System ( e-learning )
Accomplishments :
◦ Trained more than 600+ Staff in different subjects like (project management,
project scheduling and cost control, 7 habits, supervisory skills, NEBOSH)
◦ Propose & initiate learning management system (E- learning )
◦ Raise Saudiazation percentage 3% through train & recruit program
Repartees :
◦ 2 Training specialists
Company industry:
Construction & Building

Human Recourse Consultant

August 2019 - September 2022

Mada HR

Riyadh, Saudi Arabia

August 2019 - September 2022

Reporting to General Manager
• Handle HR & business consulting operations
• Source, interview, and recruit candidates for higher positions
• Draft, review HR policies & procedures Accomplishments :
• Sourced & recruit more than 300 staff for client ( staff to CXO levels)
• Draft Human resources polices for 5 companies
• Conduct selling skills course for 90 candidates. Repartees :
• 2 HR Specialist, 4 recruiters Training specialist
Company industry:
Management Consulting

Human Resource Consultant

August 2019 - September 2022

Mada HR

Riyadh, Saudi Arabia

August 2019 - September 2022

Reporting to General Manager
• Handle HR & business consulting operations
• Source, interview, and recruit candidates for higher positions
• Draft, review HR policies & procedures
Accomplishments :
◦ Sourced & recruit more than 300 staff for client ( staff to CXO levels)
◦ Draft Human resources polices for 5 companies
◦ Conduct selling skills course for 90 candidates.
Repartees :
◦ 2 HR Specialist, 4 recruiters Training specialist
Company industry:
Business Consultancy Services

Training & Development Manager

July 2015 - July 2019

Al Suwaidi Industrial Services

Jubail, Saudi Arabia

July 2015 - July 2019

Reporting to HR and admin Director
• Perform Training Need Analysis
• Propose training budget and training plan
• Assigned as HRBP for one of Al Suwaidi company
• Representing Al Suwaidi companies with HRDF
• Localization Programs Accomplishments :
• Train more than 4000 staff ( blue & white color ) in different field like
( scaffolding, heavy equipment pipefitting, millwright, welding, electrical, industrial safety, Hospitality, managerial skills and key account management)
• Train & recruit project with SABIC - Al Suwaidi for 150 Saudis
• Train & Recruit Project for Al Suwaidi for 40 Saudis Repartees : 10 technical trainers and administrator
Company industry:
Construction & Building

Training & Development Manager

July 2015 - July 2019

Alsuwaidi Industrial Services

Jubail, Saudi Arabia

July 2015 - July 2019

Reporting to HR and admin Director
• Perform Training Need Analysis
• Propose training budget and training plan
• Assigned as HRBP for one of Al Suwaidi company
• Representing Al Suwaidi companies with HRDF
• Localization Programs
Accomplishments :
◦ Train more than 4000 staff ( blue & white color ) in different field like
( scaffolding, heavy equipment pipefitting, millwright, welding, electrical,
industrial safety, Hospitality, managerial skills and key account management)
◦ Train & recruit project with SABIC - Al Suwaidi for 150 Saudis
◦ Train & Recruit Project for Al Suwaidi for 40 Saudis
Repartees :
10 technical trainers and administrator
Company industry:
Industrial Production

Technical Training Manager

July 2013 - June 2015

Mobily

Riyadh, Saudi Arabia

July 2013 - June 2015

Reporting to knowledge management Director :
• Deliver training courses on Selling Skills, Systems & Product Knowledge
• Quality Audit for Mobily outlets
• Design, write, and enhance the sales process
• Enhancing Training Program Accomplishments :
• Train more than 540 staff in different field like (Selling skills, activation system, dealing with customer, working policy )
• Quality Knowledge Transfer Audit for 36 staff branches
Company industry:
Telecommunications

Technical Training Manager

July 2013 - June 2015

Mobily

Riyadh, Saudi Arabia

July 2013 - June 2015

Reporting to knowledge management Director :
• Deliver training courses on Selling Skills, Systems & Product Knowledge
• Quality Audit for Mobily outlets
• Design, write, and enhance the sales process
• Enhancing Training Program :
◦ Train more than 540 staff in different field like
(Selling skills, activation system, dealing with customer, working policy )
◦ Quality Knowledge Transfer Audit for 36 staff branches
Company industry:
Telecommunications

Sales & Services Training Manager

March 2012 - July 2013

The Saudi British Bank - Sabb

Riyadh, Saudi Arabia

March 2012 - July 2013

Reporting to Head of Training :
• Perform Training Need Analysis for retail sales representatives of branches.
• Design and deliver courses on Selling Skills, Service Excellence, Building Customer Relations, Handling customer complaints, and Customer Care.
• Participate in conducting the interviews of new candidates for recruitment purposes. Accomplishments :
• Develop training program course for wealth management officers approved by HSBC
• Train more than 120 staff in different field like (Selling skills, bank processes, anti-money Landry, dealing with difficult situations and call center)
Company industry:
Banking

Sales & Services Training Manager

March 2012 - July 2013

The Saudi British Bank - SABB

Riyadh, Saudi Arabia

March 2012 - July 2013

Reporting to Head of Training :
• Perform Training Need Analysis for retail sales representatives of branches.
• Design and deliver courses on Selling Skills, Service Excellence, Building Customer
Relations, Handling customer complaints, and Customer Care.
• Participate in conducting the interviews of new candidates for recruitment purposes.
Company industry:
Banking

Talent & Development Supervisor

February 2008 - March 2012

Zain - KSA

Riyadh, Saudi Arabia

February 2008 - March 2012

• Participated in selling bank products.
• Maintained excellent relationships with customers.
• Handled development of the customers portfolio.
• Contributed in attracting new customers.
Company industry:
Telecommunications

Talent & Development Supervisor

February 2008 - February 2012

Zain - KSA

Riyadh, Saudi Arabia

February 2008 - February 2012

Reporting to Talent development Manager:
• Participated in the Recruitment Process for Talent Development.
• Formulated, designed, and delivered materials for training.
• Coordinated with Marketing, Retail, HR, and Regional Teams to execute training plans.
• Came up with new ideas as solutions for improving team duties and delivery. Accomplishments:
• Pre-launch team and train more than 700 staff
• Participate in business simulation
• Create and develop more than 10 training materials for customer care, sales and product knowledge.
• Design and draft Sales rep booklet Repartees : 10 technical trainers
Company industry:
Telecommunications

Customer Relations

May 2005 - January 2008

البنك الأهلي التجاري

Khobar, Saudi Arabia

May 2005 - January 2008

• Participated in selling bank products.
• Maintained excellent relationships with customers.
• Handled development of the customers portfolio.
• Contributed in attracting new customers.
Company industry:
Banking

Education

Chartered Institute of Personnel and Development

December 2024

December 2024

Diploma, Diploma in CIPD L5

Saudi Arabia

King Fahd University Of Petroleum And Minerals

January 2024

January 2024

Bachelor's degree, Bachelor in Financial Management

Saudi Arabia

Chartered Institute of Personnel and Development

November 2013

November 2013

Diploma, Diploma in CIPD L3

Saudi Arabia

Skills

Human Resources
Expert
Human Resources
Expert
Training
Expert
Training
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Customer Service
Expert
Customer Service
Expert
Recruitment
Expert
Recruitment
Expert
CONSULTING
Expert
CONSULTING
Expert
LEARNING MANAGEMENT SYSTEMS
Expert
LEARNING MANAGEMENT SYSTEMS
Expert
Customer Services
Expert
Customer Services
Expert
Microsoft office programs
Expert
Microsoft office programs
Expert
Communication Skills
Expert
Communication Skills
Expert
Planning & Coorednation
Expert
Planning & Coorednation
Expert
Creating Training Materials , TNA & DNA
Expert
Creating Training Materials , TNA & DNA
Expert
Recruitment process & Interviews
Expert
Recruitment process & Interviews
Expert
Human Resources
Expert
Human Resources
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ONBOARDING
Expert
ONBOARDING
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
SALES PROCESS
Expert
SALES PROCESS
Expert
RETAIL SALES
Expert
RETAIL SALES
Expert
BANKING
Intermediate
BANKING
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
TRAINING ANALYSIS
Intermediate
TRAINING ANALYSIS
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
Sales Skills Training
Expert
Sales Skills Training
Expert
Design Development
Expert
Design Development
Expert
Customer Service
Expert
Customer Service
Expert
Recruitment
Expert
Recruitment
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

International Training and Development Academy

Certified trainer

August 2010

CIPD

Associated

February 2013

Training and Certifications

Certifications
Coaching for Sales
SABB
Mar 2012 - Mar 2012
Essential E-learning Courses For Banking duties
SABB
Apr 2012 - Apr 2012
Telecom Fundamentals
Regtone
Dec 2010 - Dec 2010
Fresh Graduate Program
National Commercial Bank
Apr 2005 - Aug 2005
Relationship Management
National Commercial Bank
May 2007 - May 2007
Principles of Banking
The Institute of Banking
May 2005 - May 2005
Emotional Intelligence
Injaz International Institute
Aug 2009 - Aug 2009
Financial Accounting -1
The Institute of Banking
May 2005 - May 2005
Service Excellence
The Institute of Banking
Jul 2005 - Jul 2005
Leading Successful Teams
Meirc Training & Consulting
Oct 2010 - Oct 2010
Training
Human Resources Practice CIPD
Prime HR
Nov 2013
Show credentials
Measuring Return On Investment
Association for Talent & Development
Apr 2017
Managerial Skills
BrainTrain
Dec 2016
Job evaluation IPA
Mercer
Sep 2016
Train the Trainer
International Training and Development Academy
Aug 2010
Senior Certified Call Center Training Program
The Call Center School-USA
Mar 2014

Recommendations

Hafith Ameir

Oct 2010

Oct 2010

TD Manager•Manager

In my two years 0plus working with Jelwah, I have found him to be reliable and consistent in his approach. Jelwah looks to be a perfectionaist and at times works according to the book. He is committed to what he is supposed to deliver and if possible at the promised time...though he is working under conditions that people around him do not value time. Jelwah is a self-disciplined person who would like others to be almost like him. He is always friendly but serious and strict in meeting deadlines and following processes and procedures

Hobbies

  • theater and acting
    participate in many shows and fastivals