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Jemimah Dhas, Product Management

Jemimah Dhas

Product Management·PartsAvatar

India

Bachelor's degree, Instrumentation and Control Engineering

Work experience

Total years of experience: 3 years, 7 months

Product Management

November 2023 - May 2024

PartsAvatar

Gurgaon, India

November 2023 - May 2024

• Developed and maintained a comprehensive product catalog that encompasses a wide range of car parts, including
detailed specifications and compatibility information.
• Implemented a robust taxonomy and search functionality to facilitate easy navigation and quick access to relevant
products.
• Conducted market research to identify new product opportunities and assess the competitive landscape.
• Actively gathered and analyzed customer feedback and reviews to understand their experiences with different
products.
• Work closely with the technology and development teams to optimize the e-commerce platform for a seamless and
user-friendly shopping experience.
Company industry:
Automotive Repair, Spare Parts, & Support Services

Senior Technical Associate

January 2021 - October 2023

PartsAvatar

Gurgaon, India

January 2021 - October 2023

• Advised over 100 customers daily on purchasing the correct automobile parts, resulting on a 95% increase in
positive customer feedback.
• Resolved over 500 part-specific issues and tickets regarding compatibility, sales, product information, warranty
and refund, resulting in a 75% decrease in unresolved customer complaints.
• Assisted customers by providing technical expertise related to various parts.
Company industry:
Automotive Repair, Spare Parts, & Support Services

Intern

June 2018 - July 2018

Maruti Suzuki India Ltd

Gurgaon, India

June 2018 - July 2018

• Observed and documented the engine manufacturing process, gaining a comprehensive understanding of all
critical steps and protocols for assembly.
• Studied the complete assembly process of both petrol and diesel engines, with a keen focus on identifying areas
for optimization to streamline efficiency by 15%.
• Conducted an in-depth analysis of all sensors used in engine assembly, documenting their functions and
applications to enhance operational accuracy by 20%.
Company industry:
Automotive Manufacture

Education

University of Petroleum and Energy Studies

May 2019

May 2019

Bachelor's degree, Instrumentation and Control Engineering

India

GPA (rating): Good

GPA (rating): Good

• Spearheaded the development of a comprehensive drunk driving detection system for smart vehicles, leveraging expertise gained from attending workshop and received certificate on Proteus Simulation and Arduino/Atmega Interfacing at University of Petroleum and Energy Studies from 12 Dec to 16 Dec 2016. • Optimized membership acquisition and retention rates by 40% in AIESEC Dehradun through strategic planning and execution as a member from 2016-2017. • Membership Head at ASME student chapter. • Attended workshop and received certificate on “Arduino and its Interfacing with LabView” at University of Petroleum and Energy Studies, Dehradun from 18th May to 22nd, 2017. • Major Project: Effects of environmental parameters on solar photovoltaic. • Completed CISCO Certification course.

Amity International School

March 2015

March 2015

High school or equivalent, Science

India

• Spearheaded the development of a comprehensive drunk driving detection system for smart vehicles, leveraging expertise gained from attending workshop and received certificate on Proteus Simulation and Arduino/Atmega Interfacing at University of Petroleum and Energy Studies from 12 Dec to 16 Dec 2016. • Optimized membership acquisition and retention rates by 40% in AIESEC Dehradun through strategic planning and execution as a member from 2016-2017. • Membership Head at ASME student chapter. • Attended workshop and received certificate on “Arduino and its Interfacing with LabView” at University of Petroleum and Energy Studies, Dehradun from 18th May to 22nd, 2017. • Major Project: Effects of environmental parameters on solar photovoltaic. • Completed CISCO Certification course.

Skills

MOTIVATIONAL SKILLS
Expert
MOTIVATIONAL SKILLS
Expert
INDUSTRIAL INSTRUMENTATION
Expert
INDUSTRIAL INSTRUMENTATION
Expert
CONTROL ENGINEERING
Expert
CONTROL ENGINEERING
Expert
AUTOMOTIVE ENGINEERING
Expert
AUTOMOTIVE ENGINEERING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
SALES
Expert
SALES
Expert
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
Python
Intermediate
Python
Intermediate
Arduino
Intermediate
Arduino
Intermediate

Hobbies and interests

Singing, Playing the Keyboard, Drawing, Painting