jenan aljazeeri

Employer 2 : Kuwait Resources House - KRH
PrimaryResponsibility: Managing the Accounts for :


Defence & Space



GLS

And Many More

•Manage their Visa status - Renewal | New
•Provide them with Labors around 2000 +
•Follow up on Salary allocation and reconceliation.
•Providing them with all type of services, Housing .. Labors .. Vehicles.. driving License .. Etc.

Classical production group.

an attempt to increase
their current investment.
•Drive peak performance and sales success across the organization
•Creating, negotiating and closing commercial agreements by devising
and implementing the strategy for meeting sales performance targets.
•Preparing in’s and out’s payment sheet every month.
•Filling the pipe drive sheet in order to ease things out and to know
where we stand currently.
•Closing new business deals by coordinating requirements; developing
and negotiating contracts; integrating contract requirements with
business operations.
•Protecting organization's value by keeping information confidential.
•Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

•Enhancing organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Secondary Responsibility: Administration

•Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
•Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
•Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
•Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
•Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
•Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

PrimaryResponsibility: Business Development

•Ensure that all customer queries are responded to in a professional and timely manner.
•Support the implementation process improvement to enhance the customer satisfaction.
•Handling negative adjustments, pending payments and reconciliations.
•Handling all servicing issues and queries: emails, faxes and mail.
•Complete knowledge of ALPHA check and capturing applications, was capturing around 90 applications a day.
•Handling Reinstatement function and always met the criteria requirement in full before taking the decision.
•Developing & managing a close relationship with a portfolio of card & lifestyle of the premium service accurately & efficiently, aiming to complete First Contact Resolution.

Completing service requests and provides customer relevant advice & expertise on Centurion & Platinum products and services & lifestyle requests. Effectively uses a variety of communication.

Secondary Responsibility: Administration

•Plan, administer and control budgets for contracts, equipment and supplies.
•Direct or coordinate the supportive services department of a business, agency, or organization.
•Monitor the facility to ensure that it remains safe, secure, and well-maintained.
•Prepare and review operational reports and schedules to ensure accuracy and efficiency.
•Hire and terminate clerical and administrative personnel if the set goals and deadlines for the are not timely met.
•Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

•Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
•Participate in architectural and engineering planning and design, including space and installation management.
•Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

- AlHasawi Group.
08/2021 Working as Public Relationship and Call Center Manager at Universal Food Company - F & B Business.
Expected salary with other Benefits - TBD