JENELYN SUVA

• Oversee daily office operations, ensuring a smooth and efficient work flow.
• With established expertise in implementing ISO Integrated Management System (IMS) within staff and office operations.
• Manage a team of administrative staff, including hiring, induction of new staff, training, and performance evaluations.
• Coordinate schedules and meetings for senior management, maintaining calendars and resolving conflicts.
• Develop and implement office policies and procedures to improve operational efficiency.
• Handle budget planning and monitor office expenses, achieving cost savings of 30% to 40% over 1 year.
• Organize company events, meetings, and conferences, ensuring all logistics are handled efficiently.
• Maintain office supplies and inventory, negotiating with vendors to secure the best prices.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Experienced in coordinating meetings with clients, understanding their availability, and managing expectations.
• Skilled in maintaining a professional and courteous relationship with clients while scheduling meetings.

• Develop and implement strategic business development plans to achieve revenue targets.
• Identify and evaluate new business opportunities, markets, and partnerships.
• Build and maintain strong relationships with key clients and stakeholders. Conduct market research and competitive analysis to inform business strategies.

• Conducted sales calls and meetings to present company products to prospective clients.
• Maintained a robust pipeline of sales opportunities through networking and lead generation.
• Provided exceptional customer service, ensuring client satisfaction and repeat business.
• Assisted in the development of sales materials and promotional content.