Jennifer Ibe, Business Development Executive

Jennifer Ibe

Business Development Executive

SAT ENGINEERING

Location
Qatar - Doha
Education
Master's degree, Public Administration
Experience
13 years, 9 Months

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Work Experience

Total years of experience :13 years, 9 Months

Business Development Executive at SAT ENGINEERING
  • Qatar - Doha
  • June 2016 to July 2017

1. Identifying new sales leads
2. Pitching products and/or services
3. Maintaining fruitful relationships with existing customers
4. Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
5. Researching the needs of other companies and learning who makes decisions about purchasing
6. Contacting potential clients via email or phone to establish rapport and set up meetings
7. Planning and overseeing new marketing initiatives
8. Attending conferences, meetings, and industry events
9. Contacting clients to inform them about new developments in the company’s products
10. Developing quotes and proposals
11. Negotiating and renegotiating by phone, email, and in person
12. Developing sales goals and ensuring they are met.

Sales Executive/ Key Account at AL SHABIB TRADING STORE/ DOHA STAR
  • Qatar - Doha
  • February 2013 to February 2014

- To deliver sales and trade marketing objectives for assigned accounts by developing and effective profitable relationship with new and assigned customers, maximizing self through. To Execute a professional distribution service for suppliers product that effectively and professionally meet the expectations and objectives of suppliers, assigned customers and end users alike.. Accountablities.
- Evaluate and develop appropriate recommendations for assigned accounts on reorders and stock held.

Merchandiser at INTERTEC GROUP W.L.L
  • Qatar - Doha
  • November 2011 to June 2012

Merchandiser (November 12, 2011 - June 12, 2012)
INTERTEC GROUP W.L.L (Main distributor for SAMSUNG TELECOM Qatar)
P.O Box 3002 - DOHA QATAR
JOB FUNCTION
* Providing value-added services
* Updating customers with the latest information regarding products and services
* Build customer's interest in the service and product offered
* Provide personalized customer service to the highest level
* Update the existing database of each customer

Sales Executive at Warba General Trading LLC the Cosmetics Division of LLC
  • United Arab Emirates - Dubai
  • February 2010 to July 2010

Sales Executive (Feb 2010 -July 2010)
Warba General Trading LLC the Cosmetics Division of LLC has operated as a successful Distributor of Professional Beauty Products to selected Spas and Exclusive Salons within the UAE and throughout the GCC countries.
Warba proudly represent the following agencies
• Jessica Natural Nails (USA)
• Repechage Skincare (USA)
• Professional Beauty Systems (UK)
• Nouveau Lashes (UK)
• Mastey (USA)
• Sangra Hair Extensions (Spain)

OFFICER RETAIL SALES at Cellucom LLC
  • United Arab Emirates - Abu Dhabi
  • October 2008 to January 2010

• Ionic Hair Rescue (USA)
OFFICER RETAIL SALES (October 5 2008 - January 2010)
CELLUCOM LLC
Khalidiya Mall, Abudhabi United Arab Emirates
JOB FUNCTION
* Exceptional interpersonal and communication skills with proficiency to promote confidence
* Build and maintain strategic business/client relationships, while interfacing positively with people of diverse background.
* In charged-in Handling Audio/Video section in the branch which Includes Digital cameras.
* Submit regularly the marketing reports including Gathered information for the unit sold, marketing activities
Promos priced or reduction for prices of complexion.
* Listen and understand customer requirements carefully, Suggest solutions and alternatives if applicable
* Handles all brands of IT/Mobile Products (ACER, HP, TOSHIBA, APPLE MAC, EPSON, CANON, HP PRINTERS,
SOFTWARE, TELECOMMUNICATION PRODUCTS NOKIA, SAMSUNG, LG, BLACBERRY)
* Assure of stock availability and must report fast moving, new models and most required products running low or out-stock.
* Reporting on sales, requirements, inventory diligently and timely while adhering to company guidelines

TEAM LEADER/COORDINATOR at IMATE (SOURCE IT)
  • United Arab Emirates
  • June 2006 to November 2007

TEAM LEADER/COORDINATOR) (June 2006 - November 2007)
IMATE (SOURCE IT)
DAFZA DUBAI, United Arab Emirates
JOB FUNCTION
* Handled supervise promoter more than 10 for different outlet for the promotion
* Motivating all sales staff to share relevant data about the market in facilitating the ease of retrieval, recording and use of information
* Coordinating with suppliers in terms of purchase and negotiation of prices
* Assisting to identify the opportunities for upcoming products, and for development and enhancement of existing products.
* Negotiating the agreement terms and closing down sales.
* Monitoring and reporting the potential collaborators and competitor activities and identifying business threats and opportunities
* Catering to Customer requirements and solving their queries if not solved at the showroom level
* Looking after refunds and coordinating with the clients for after sales service.
* Submit daily Sales report for the different outlet
* Accounts handled - Plug -Ins, Sharaf DG, Radio Shock, Jacky's, Virgin Mega Store Mall of Emirates

SALES EXECUTIVE/CUM CASHIER at PLUG INS -ALFUTTAIM ELECTRONICS
  • United Arab Emirates
  • April 2004 to May 2006

SALES EXECUTIVE/CUM CASHIER (April 2004 - May 2006)
PLUG INS -ALFUTTAIM ELECTRONICS
City Center Deira Dubai, United Arab Emirates
JOB FUNCTION
* Identifying and establishing contact with potential customers proactively.
* Responding to sales inquiries from new and existing customers
* Increase sales profit through good communication and good approach to all customer.
* Handles all LG Product which includes LCD, PLASMA
* Improve sales by recommending planning and implementing sales strategies.
* Handles IT/ Mobiles in showroom which include (Sony Vio, DELL, Toshiba, HP, Acer & Asus)
* Maintaining contact with new and existing customers to advertise the product sales And deliver a detailed
Account strategy Retention & equipment issues & over the counter exchange.
* Handles cash of the store fast and accurate processing, submit daily reconciliation.

SALES EXECUTIVE at Jumbo Electronics Co. Ltd
  • United Arab Emirates
  • October 1998 to December 2002

SALES EXECUTIVE (October 1998 - December 2002)
Jumbo Electronics Co. Ltd
Dubai, United Arab Emirates
JOB FUNCTION
* In-Charge of all Audio/Video section for Sony Product which includes Digital camera, Handles IT/Mobile, Casio Product
* Testing very new product releases to support product development team
* Assisting to identify the opportunities for upcoming products, and for development & enhancement of existing product
* Providing feedback of potential customers and members to enhance product functioning and the services delivery
* In-charge of checking the prices in the labels and update in the system
* Ensuring effective communication within the sales marketing team & customer support and across the company
* Visual creating and stimulating customer interest. Merchandise presentation

Customer Service Excellence at Al Futtaim training center
  • United Arab Emirates - Dubai
  • July 2002 to July 2002

Al Futtaim training center, Dubai U.A.E
• Customer Service Excellence (July 2002) Jumbo Electronics Company LTD. Dubai U.A.E

Fundamentals of Sales and Marketing at FVA MANPOWER TRAINING CENTER
  • Philippines
  • April 2000 to April 2000

• Customer Relation Workshop (April 2000) By Jumbo Electronics Dubai U.A.E
• Hotel Information System (June 20, 1996) Holiday International Sharjah U.A.E
• Modern Hotel & Restaurant Service Course with actual on the job training in different hotels
January 1995 FVA MANPOWER TRAINING CENTER Manila Philippines
• Fundamentals of Sales and Marketing (August 1995

CUSTOMER SERVICE/ RECEPTIONIST at Jumbo Electronics Co. Ltd
  • United Arab Emirates
  • September 1997 to October 1998

CUSTOMER SERVICE/ RECEPTIONIST (September 1997 - October 1998)
Jumbo Electronics Co. Ltd.
Dubai, United Arab Emirates
JOB FUNCTION
* Act as front-liner in accepting telephone inquiries and making outgoing calls
Allocate telephone, fax and teletext charges in accordance, Collates & dispatches through courier, fax or mail program Communication materials such as Catalogs, coupons, newsletter, advisory letters etc
* Assist the redemption assistant in processing the orders of the customer
* Initially checks the submitted Orders Forms and generates daily report, Encodes the Order form details
* Records and updates call history report of e-mails, fax and text messages
* Handle Customer complaints and provide conflict resolution within the prescribed process time.

PROMOTER/MERCHANDISER
KINGSTORE COMPANY LLC.
Carrefour sharjah Dubai, U.A.E
This is an International franchise company which market Retail brands such as MOULINEX, TEFAL, ROWENTA, BABYLISS, MAGEFESA, ALFI, TERAILLON
And a number of other International brands. Presence in all Middle East countries
With numerous retail outlet.

TRAININGS AND SEMINARS ATTENDED
• Achieving Sales Excellence thru Customer Service (20 November to December 2005)

Education

Master's degree, Public Administration
  • at Lyceum of the Philippines
  • April 1995

POST GRADUATE STUDIES • Bachelor of Science in Foreign Service Master of Arts in Public Administration Lyceum of the Philippines, Intramuros with specialization in Management Year Graduated: 1990 - 1995 Earn 18 units.

Bachelor's degree, Foreign Service
  • at Lyceum of the Philippines
  • March 1995

Specialties & Skills

Audio Video
Mobiles
CUSTOMER SUPPORT
PRODUCT DEVELOPMENT
SALES EXECUTIVE
SALES MARKETING
TESTING
THE SALES
TRANSMISSIONS
MARKETING

Languages

English
Expert
Arabic
Beginner

Memberships

MEGA WORLD REAL ESTATE
  • BROKER
  • October 2012

Training and Certifications

Customer Servive skills (Training)
Training Institute:
Customer Service Excellence 2002
Date Attended:
July 2002

Hobbies

  • internet surfing,reading