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Jennifer Jabro, Human Resources Officer

Jennifer Jabro

Human Resources Officer·G4s - Lebanon

Lebanon

Bachelor's degree, Human Resources

Work experience

Total years of experience: 9 years, 3 months

Human Resources Officer

April 2021 - Present

G4s - Lebanon

Beirut, Lebanon

April 2021 - Present

 Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
 Collaborated with cross-functional departments to create, manage and maintain Payroll System and Salaries reporting.
 Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
 Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
 Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
 adhered to federal and state guidelines and managed payroll and benefits for over 800 employees.
 Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
 Managed payroll data entry and processing for 800 employees to comply with predetermined company guidelines.
 Maintained employee privacy and protected payroll operations by keeping all information confidential.
 Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, and termination.
 Coordinate the registration of all employees with NSSF & MOI in coordination with the lawyer.
 Assisted with hiring and recruiting efforts, conducting interviews, communication with potential candidates, reference and background checks and Ensured all new hire paperwork is completed appropriately

Company industry:
Private Security Services
Job role:
Security

Store Manager

February 2017 - February 2021

Retail-inc

Beirut, Lebanon

February 2017 - February 2021

-Managing Superga and Kusmi Tea at ABC Achrafieh.
-Customer service oriented with in-depth knowledge of basic business management processes.
-Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
-Deliver excellent service to ensure high levels of customer satisfaction.
-Create business strategies to attract new customers, expand store traffic, and enhance profitability.
-Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
-Completes store operational requirements by scheduling and assigning employees; following up on work results

Company industry:
Fashion & Apparel
Job role:
Sales

Human resource intern

July 2020 - December 2020

Makhzoumi

Beirut, Lebanon

July 2020 - December 2020

Data Entry and proper follow up on employee information and needed documents.
Assisted the recruitment Process: Conducting Phone and in Person Interviews.
Screening resumes and application forms
Schedule and confirm interviews with candidates
Perform Administrative tasks : Sending and receiving emails, filling Employees documents
Support with other day to day duties
Attended training sessions on Policies & Procedures, Training & Development, Payroll and Taxation and Performance Management.

Company industry:
Non-profit Organization
Job role:
Human Resources and Recruitment

Education

American University Of Science And Technology - Lebanon

January 2021

January 2021

Bachelor's degree, Human Resources

Lebanon

GPA (point): 3.56 out of 4

GPA (point): 3.56 out of 4

1-Dean’s List Honoree for 3 years 2-Completed coursework in Accounting , Management and Leadership 3-Specialized coursework in Employee training and Development, Human Resource Planning & Evaluation , Strategic Management 4-Developed senior project idea for a new business and passed with A grade

Skills

Strategic Management
Expert
Strategic Management
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Employee Relations
Expert
Employee Relations
Expert
Team Leadership
Expert
Team Leadership
Expert
Communication
Expert
Communication
Expert
management
Expert
management
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Hobbies

  • Reading -Cooking-Photography-Hiking