Services Consulting Engineer
Cisco Systems
Total years of experience :16 years, 11 Months
12+ years of Network experience in Enterprise Routing & Switching, DC, and Remote Infrastructure Monitoring and Management.
Dual CCIE in Service provider and DC tracks.
Focusing on DC technologies like Cisco ACI, Nexus 7000/9000, and Enterprise R&S.
Design, Build, Implementation, Migration of DC, Enterprise technologies
L2 network team SPOC, remote network infrastructure management - LAN, WAN. Handling and resolving various technical issues related to lan devices, wireless, loadbalancers, proxy, IP management, WAN devices including ISP connectivity - MPLS, ATM, Frame-relay, DMVPN etc. Interaction & Coordination with the ISP team, L3 regarding various tickets raised. Worked on ITIL way of functioning. Handled global network infrastructure of the client. Worked in tandem with server, database teams based on the requirement.
Remote Infrastructure monitoring and management: SNMP monitoring, network - data troubleshooting, onboarding new customer using IPsec tunnel etc
• Take ownership of problems from any internal client, and follow path of escalated contacts to insure the problems are resolved in timely and effective ways to the satisfaction of the administrator.
• Accessing routers, switches to check for client ports whether they are active and patching them accordingly.
• Looking into network issues related to internal hardwired LAN and wireless networks and resolving them.
• Access to tacacs servers(linux) and creating profiles for the clients for access to network storage devices, routers, switches etc on these servers.
• Access to linux pop3 email servers, and troubleshooting the email issues from the server side.
• Handling all windows operating system issues and other system hardware issues.
• Working on applications like Microsoft Outlook for email issues, Connected dataprotector for backup issues and Cisco VPN.
• Handling wireless applications like Funk Odyssey, Aironet and Ipass for wi-fi connections.
• Access and use to all tools available for the Cisco internal accounts like backup accounts, softoken VPN accounts, Email servers and AD account used for troubleshooting issues.
• Working on users active directory accounts, creating work groups on different file servers.
• Creating mobility access and configuring email access on mobile devices and troubleshooting them for issues.
Academic Details: Course Institution University Year of Passing Percentage Bachelor of Engineering(B.E) in Electronics & Communication. Anjuman Engineering College, Bhatkal Visveswaraiah Technological University(VTU) 2006 55% Certification: