Jennifer Manio

• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards..

• Making the Local Purchase Order to the supplier at the same time follow-up deliveries of materials. Logistic
• Performing all clerical functions related to accounts receivable and maintain related files (A/R Aging Reports, open items reports and other required reports);
• Processing all account receivable actions, including assisting in preparing and sending invoices to customers, assisting financial accountant with accounts receivable related audit queries;
• Preparing monthly cash reports;
• Maintaining and administering office petty cash requirements;
• Developing and maintaining systems to provide accurate, timely financial and other statistical data;
• Ensuring first class credit control reporting to Senior Accountant;
• Following up on slow and nonpayment of invoices;
• Assisting the Senior Accountant to prepare annual Company Financial Statements and working in association with local auditors to ensure clean audit report;
• Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
• Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements

 Prepared, filed, and taken actions for significant documents we received from different view of works
o Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
o Provide excellent customer service as per company policy and procedures
o Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
o Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
o Logging calls (including time, date and caller details)
o Maintain an up to date knowledge of personnel and procedures
o Deal with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers
 Received emails (documents, correspondence, queries etc).
 Received delivered materials. (Inspection and match the quantity)

 Responsible for back up inventory ordering and shelf stocking. .
 Handled high volume sales successfully
 Responsible for managing all the credit card and cash transactions in department store environment
 Daily closed store properly and secured building
 Responsible for balanced cash draw at close of shift.
 Dealt with a diverse customer population
 Solved billing problems and handled customer inquiries.

 Prepared departmental and divisional reports on a monthly basis for distribution
 Performed administrative duties for executive management. Responsibilities included screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and customer relation.
 Performed a variety of Internet research functions and used word processing. Duties also included fielding telephone calls, filing and data entry. Assisted with overflow work from administrative and executive assistants, and filled in for the office receptionist as needed.

 Learned valuable skills which can be applied to improving the actual implementation of design in the field
 Gained valuable experience assisting customers with their confidential financial aid accounts.
 Performed a variety of Internet research functions and used word processing. Duties also included fielding telephone calls, filing and data entry. Assisted with overflow work from administrative and executive assistants, and filled in for the office receptionist as needed.