ADMINISTRATIVE ASSISTANT
WS Atkins & Partners Overseas
Total years of experience :20 years, 9 Months
Secretarial assistance for Qatar Office
Non-Technical coordination with the project team, Client and sub-consultants
Responsible for general office/admin document control: establish and maintain the project filing in accordance with the Quality Management System
Typing and handling of various office communications
Create and maintain outgoing document & correspondence register
Handle office queries/communication for whole office ( Qatar Office Correspondence)
Preparation of LPO’s
Flight & hotel booking for staff & visitors
Maintaining of Staff general details
File / Reminder
Maintaining of Company Vehicle Details
Recording / Tracking
Maintaining Q-Tel/Vodafone & QGEWC File & bills
Main Switchboard, Mobile & Guest house bills / QGEWC Guest house bills
Printing work (Including Business cards, flyers and etc.)
Assisting the Finance department ( Invoice log-in in Share point) Compliance check is done on the expense claims/invoices/credit notes received for processing;
Any other tasks as assigned from time to time by the Supervisor - Team Administrator
Routine filing and administration tasks
Vehicle Management including lease and hiring.
Greet and welcome general public, visitors, customers and other parties that arrive at your business in person and gives assistance to meet their needs.
Answers customer queries and complaints.
Demonstrate products explaining the features and benefits.
Responsible for answering the telephone, directing calls, providing information on the company/products and some general administrative task.
Responsible in sending and receiving
Make all the necessary documents needed by the immediate superior.
Responsible for ordering, receiving and maintaining the freebies items, brochures and all marketing materials.
Responsible to maintain the cleanliness and correct display in the Showroom.
Monitor and maintain inventory levels order.
Handled inventory and stock replenishment.
Enter data into computer-operated prospect tracking system
Serve as Sales Admin. Assistant for International Auto Trading Company ( Booking of car and checking of availability from SAP
Finished Contract)
Responsible for rooms and hotels facilities up selling.
Prepare documents for the check-in/out of the guests.
Processing cash and credit card payment.
Preparing confirmation letter to the company for their bookings.
Follow-ups documents from the company for bookings.
Receives incoming calls, mails and faxes.
Answers customer queries and complaints.
Enter data of customer into computer-operated tracking system.
Operates telephone system to answer incoming calls and direct callers to appropriate customers/personnel
Ensures the highest standard of customers service and customer care is being offered to all customers.
Answer the customer queries and complaints.
Process customer transactions efficiently.
•Greeted customers and determined their needs and wants
• Discussed type, quality and number of merchandise required for purchase
• Recommended merchandise based on individual requirements
•Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
•Answered customers’ queries and concerns
• Demonstrated live working of items
•Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
•Prepared sales contracts and accepted payment through cash, cheque and credit card
• Assisted in display of merchandise
• Maintained sales records for inventory control
Qualifications: