Sales & Marketing Director
eLearnSecurity
Total years of experience :16 years, 10 Months
» Overseeing worldwide sales and marketing operations
» Managing a worldwide sales-team, re-sellers and affiliates
» Defining a sales and marketing strategy
» Planning and implementing sales, marketing and product development programs
» Developing and implementing strategic marketing plans, sales plans and forecasts to achieve corporate objectives
» Planning and overseeing advertising and promotion activities including print, online, electronic media, and direct mail
» Development and recommendation of product positioning and pricing strategy to produce the highest possible long-term market share
» Full responsibility for e-marketing
» Managing implementation and switch to several CRM and email-marketing systems (Salesforce, Silverpop Engage, Infusionsoft, Exacttarget)
» Organisation of conference and exhibition attendance, strategic planning
» Responsible for website overhaul and improvement
» SEO, SEM, PPC
» Social Media Strategy management
» Support operations
» Employee training
» Creating winning proposals
» Business development with government entities
» Public relations
» Building relationships with universities and colleges
» Planning and forecasting
» Creation of collateral's and sales material
» Business development
» B2B sales
» Creating sales material and presentations
» Account management
» Responsible for e-commerce operations
» P&L responsibility
more @ https://www.linkedin.com/in/jensbehnisch
part of souq.com, now Amazon.com)
➢ Member of the company’s senior executive staff, reporting directly to COO
Developing, maintaining and improving business relations with all customers
➢ Business development for domestic and international markets
➢ Building and leading a multicultural sales team
➢ Forecasting & reporting
➢ Creating, implementing and optimizing sales processes
➢ Managing full web development process for clients projects (incl. SEO, SEM, PPC)
➢ Developing and implementing the social media strategies for clients projects
➢ Setting up and managing affiliate programs (publisher and advertiser side)
➢ Analyzing sales statistics to determine business growth potential
➢ HR management for sales and marketing staff, interviewing and hiring
➢ Ensuring that only the best candidates with the right qualifications, skills and
experience are employed, Writing informative job descriptions
➢ Responsible for manpower planning, recruitment, developing performance
management system, developing employee welfare programs, developing and
implementing disciplinary policies, conducting exit interviews, final settlement of
employees
➢ Identifying training needs, developing and implementing training programs
➢ Developing and implementing companywide performance goals and commission
structures, Set and measure KPI’s, Performance management
➢ HR Reporting
➢ Building, managing and motivating a multinational/ -cultural team
➢ Building, managing and motivating an additional sales-team based all over the world
(online contact only)
➢ Coordinating sales operations with all other departments/divisions of the company
Building, managing and motivating multinational/ -cultural team
➢ Ensuring customer satisfaction on all levels
➢ Scheduling and assigning employees, following up on work results
➢ Maintaining store staff by recruiting, selecting, orienting and training employees
➢ Coaching, counseling, and disciplining employees
➢ Planning, monitoring, and appraising job results
➢ Achieving financial objectives by preparing an annual budget; scheduling
expenditures; analyzing variances; initiating corrective actions
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➢ Identifying current and future customer requirements
➢ Ensuring availability of merchandise and services, maintaining inventories
➢ Determining additional needed sales promotions
➢ Analyzing operating and financial statements for profitability ratios
➢ Securing merchandise by implementing security systems and measures
➢ Protecting employees and customers by providing a safe and clean store environment
➢ Maintaining stability and reputation of the store by complying with legal requirements
➢ Maintaining operations by initiating, coordinating, and enforcing program, operational,
and personnel policies and procedures
➢ Using ERP Software
worldwide staffing solutions and
recruitment company) - Dubai
➢ Overall responsibility of man power planning and recruitments
➢ Developing the induction programs for the new recruits
➢ Working out the compensation plan and policies
➢ Conducting researches to study the current compensation trends in the market
➢ Developing and implementing the performance appraisal system
➢ SSH&E - Develop standards and implement them
➢ Identifying the training needs, developing training programs to ensure constant
learning and development of employees
➢ Establishing a proper organizational structure
➢ Developing and implementing disciplinary and employee welfare policies
➢ Developing the exit process for the employees
➢ Dealing with the final settlement of employees when they leave
➢ Maintaining good internal communication within the company
➢ Developing various reports for higher management which make it easy to make
decisions regarding the current resources
company for fitness and bodybuilding supplements)
➢ Complete office management
➢ Senior sales manager for UAE
➢ Managing the supply chain for all orders
➢ Building, managing and motivating multinational/ -cultural team
➢ Maintaining store staff by recruiting, selecting, orienting and training employees
➢ Coaching, counseling, and disciplining employees
➢ Business development, exhibition visits, worldwide communication
➢ Initiating and overseeing marketing campaigns
➢ Getting the whole office IT setup (own call-center included)
➢ Web development, online content creation, social media, SEO, SEM, PPC
➢ Timely reporting to the company owners
➢ Complete accounting for Dubai office
➢ Legal documentation, arranging requirements, dealing with UAE officials
charge of all sales activities, departments and personnel
involved in sales and marketing
➢ Business development worldwide markets
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➢ Forecasting & reporting
➢ Account management for major clients
➢ Led the strategic planning of sales activities and initiatives
➢ Incorporated different product lines into one unified sales approach
➢ Worked closely with IT to set up sales reporting tools
➢ Set up and implemented usage of Sugar CRM
➢ Improved cross-departmental relations to boost efficiency and speed up decisions
➢ Created, implemented and optimized sales processes
➢ Set up easy to use top level reporting structure to improve information flow
➢ Introduced identifiers to classify customers into groups
➢ Added outbound sales channel (instead of relying on incoming requests only)
➢ HR management for sales and marketing staff, interviewing and hiring
➢ Training and coaching of sales team
➢ Developing, maintaining and improving business relations with all customers
charge of all sales activities, departments and personnel
involved in sales and marketing
➢ Leadership of the sales department
➢ Member of the company’s senior executive staff, reporting to the CEO/ President
➢ Involved in the strategic planning of company policies, objectives and initiatives
as managing director of a health club and instructor for physical fitness, final grade “very good”,
as managing director of a health club and instructor for physical fitness, final grade “very good”,