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jeoffrey rendon, WAITER

jeoffrey rendon

WAITER·Aspire Zone Foundation

Qatar

Bachelor's degree, entrepreneurship

Work experience

Total years of experience: 17 years, 7 months

WAITER

February 2009 - April 2013

Aspire Zone Foundation

Qatar

February 2009 - April 2013

WAITER
Aspire Zone Foundation
Aspire Academy Doha Qatar
February 15, 2009 to April 30, 2013
➢ Assisting and guiding all the needs of the student, national teams, visiting teams internationally and staffs with regards to company's standard.
➢ Responsible for the cash flow in Student Cafeteria and Dome Cafe.
➢ Serving food as per the quantity required for the student.
➢ Responsible for any VVIP function for Aspire managers and visitors.
➢ Maintaining cleanliness and orderliness of all designated area.
➢ Doing set-up for the function area as to function requirements.
➢ Performing my duty with all the events in Aspire Dome.
➢ Prepare all mis-en plus for the following day.

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

customer service

April 2002 - April 2013

aspire academy

Doha, Qatar

April 2002 - April 2013

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Escort customers to their tables.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Stock service areas with supplies such as coffee, food, tableware, and linens.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

LIFEGUARD / FILING CLERK

December 2005 - November 2008

U.S Army Base, Camp As Sayliya, Doha Qatar

Qatar

December 2005 - November 2008

LIFEGUARD / FILING CLERK
Morale Welfare and Recreation (MWR)
U.S Army Base, Camp As Sayliya, Doha Qatar
December 4, 2005 to November 20, 2008
➢ Responsible in protecting the safety and well being of each patrons in using the swimming pool and swimming pool facilities.
➢ Monitor hourly checking of the Ph and Chlorine of the water to ensure the health of the patrons (army)
➢ Provide courteous, friendly and professional assistance to all patrons (army)
➢ As a pool filing clerk, responsible in filing all the training certificates of the lifeguards.
➢ Responsible for filing safety training, seminars and all other certificates of all lifeguards.
➢ Responsible in monitoring all the expiration date of all lifeguards certificates.
➢ Responsible in filing and encoding all incoming purchase invoice like chemicals and equipments
➢ Perform other task assigned by my superior.
➢ Coordinate with the sub-contractors for the maintenance jobs in the swimming pool.
➢ Responsible in arranging event schedule like swimming competition for the patrons.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

WAITER

April 2002 - May 2005

Ramada Hotel

France

April 2002 - May 2005

WAITER
Ramada Hotel Doha Qatar
April 23, 2002 to May 24, 2005
➢ Provide standard wait-staff services and balanced out cash and tips each day.
➢ Receive customers and attend to their needs and complain.
➢ Responsible in setting and cleaning up tables, prepare mis en plus for the next day.
➢ Maintaining cleanliness and orderliness of all designated areas.
➢ Handling VIP seminars for their coffee break, and other function in the hotel.
➢ Responsible on taking the foods and beverages order of the customers.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

SUPERVISOR

February 1999 - February 2002

Kamameshi Japanese Restaurant

Philippines

February 1999 - February 2002

SUPERVISOR
Kamameshi Japanese Restaurant
Tomas Morato, Quezon City, Philippines
February 20, 1999 to February 19, 2002
➢ Take responsible on the whole operation of the restaurant.
➢ Responsible in conducting daily briefing to all staff on services and procedures and information in accordance to the company's standard operation.
➢ Supervise and motivates all dining staffs to perform their duties and render excellent service to satisfy the needs of the customers.
➢ Responsible in monitoring the availability of stocks. And see to it that all necessary equipments are in good condition before the operation starts.
➢ Responsible in making staff schedules.
➢ Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
➢ Develop equipment maintenance schedules and arrange for repairs.
➢ Perform various financial activities such as cash handling, deposit preparation, and payroll.
➢ Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

CAPTAIN WAITER

February 1998 - February 1999

Century Seafoods Restaurant

Philippines

February 1998 - February 1999

CAPTAIN WAITER
Century Seafoods Restaurant
Century Park Hotel, Malate Manila Philippines
February 14, 1998 to February 15, 1999
➢ Conduct daily briefing on service procedures where all dining staff is expected to deliver orders in professional manners.
➢ Assist dining staff for taking the foods and beverages order.
➢ Checked all necessary equipments and mis-en-plus before the daily operation begin and making sure that all are in good condition.
➢ Greet and seat guests, and present menus and wine lists.
➢ Responsible in making staff schedules.
➢ Supervise all wait staff in preparing set up for functions and event. Assist and anticipate the needs of the customers.
➢ Perform other task assign by my superior.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

OFFICE CLERK / RECEPTIONIST

August 1997 - January 1998

Pasay City Philippines

Philippines

August 1997 - January 1998

OFFICE CLERK / RECEPTIONIST
Masagana Citimall, Libertad St.
Pasay City Philippines
August 1, 1997 to January 12, 1998
➢ Answer telephones, direct calls and take messages.
➢ Compile, copy, sort, and file records of office activities, business transactions, and other activities.
➢ Operate office machines, such as photocopiers and scanners, facsimile machines.
➢ Complete work schedules, manage calendars and arrange appointments.
➢ Responsible in filing and encoding all incoming purchase invoice.
➢ Locate and eliminate materials from files upon request.
➢ Perform other task assign by my superior.

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

SECTION HEAD

April 1996 - May 1997

Pasay City Philippines

Philippines

April 1996 - May 1997

SECTION HEAD
Masagana Citimall, Libertad St.
Pasay City Philippines
April 4, 1996 to May 8, 1997
➢ Responsible on promoting products to the customer.
➢ Responsible on motivating the staff on selling the products.
➢ Assist staff in making and arranging stock to the display shelves.
➢ Assist all sales staff in assisting customers and answering customer inquiries.
➢ Making daily sales report and submitted to the department head for record purposes.
➢ Responsible for weekly, monthly and annual inventory.
➢ Makes staff schedule in my section.
➢ Monitor the availability of stocks on my section and making repeat orders for the replenishment.

SALES ASSOCIATES

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

sales associates

July 1995 - March 1996

Masagana Materrco Inc

Philippines

July 1995 - March 1996

Masagana Materrco Inc.
TM Kalaw, Ermita Manila Philippines
July 28, 1995 to March 27, 1996
➢ Assist and attend the needs of the customer.
➢ Promote and encourage the customer to buy the products by giving excellent service assistance.
➢ Responsible for weekly, monthly and annual inventory of stocks.
➢ Responsible in checking damage product to avoid customers complain.
➢ Responsible in arranging products into display shelves.
➢ Responsible in putting bar codes to all items.

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

university of northern philippines

March 1995

March 1995

Bachelor's degree, entrepreneurship

Philippines

Completed four year degree in Bachelor of Science in Business Administration Major in Entrepreneurship at the University of Northern Philippines in the year 1995.

Skills

Staff Supervision
Expert
Staff Supervision
Expert
Life Safety
Expert
Life Safety
Expert
Office Work
Expert
Office Work
Expert
Managerial Experience
Expert
Managerial Experience
Expert
CASH
Expert
CASH
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
CLERK
Expert
CLERK
Expert
ENCODING
Expert
ENCODING
Expert
EQUIPMENT MAINTENANCE
Expert
EQUIPMENT MAINTENANCE
Expert
FILING
Expert
FILING
Expert
INVOICE
Expert
INVOICE
Expert
MACHINE SAFETY
Expert
MACHINE SAFETY
Expert
MAINTENANCE
MAINTENANCE
PAYROLL
Expert
PAYROLL
Expert
Staff Supervision
Expert
Staff Supervision
Expert
Life Safety
Expert
Life Safety
Expert
Office Work
Expert
Office Work
Expert
Managerial Experience
Expert
Managerial Experience
Expert

Languages

Japanese

Beginner

Training and Certifications

Certifications
BLS and CPR Training
RED CRESCENT TRAINING CENTER DOHA QATAR
Jun 2006 - Jun 2006
 HAZWOPER 40 HRS. COURSE TRAINING
Us Army Base Camp As Sayliyah Doha Qatar
Oct 2008 - Oct 2008
CONFINED SPACE TRAINING COURSE
Us Army Base Camp As Sayliyah Doha Qatar
Oct 2008 - Oct 2008
BLS and CPR Training
American Safety and Health Institute (ASHI) US Army Base Camp As Sayliyah Doha Qatar
Apr 2008 - May 2008