Jeraldine Ramay, Secretary/ In-Charge

Jeraldine Ramay

Secretary/ In-Charge

Chocolate Coffee Lounge

Lieu
Qatar - Doha
Éducation
Baccalauréat, Hospital Management
Expérience
8 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 4 Mois

Secretary/ In-Charge à Chocolate Coffee Lounge
  • Qatar
  • Je travaille ici depuis janvier 2016

Managed a calendar of appointments, ensuring that all tasks were completed on time and in accordance with deadlines Answered incoming calls, maintained client relationships, and resolved customer service issues Composed correspondence, prepared reports, and managed a variety of administrative tasks Developed and implemented a system for tracking employee attendance and absences, resulting in improved accountability Collaborated with cross-functional teams to identify and resolve conflicts, resulting in improved team dynamics Evaluated employee performance and provided regular feedback to ensure goals and objectives were met Ensured compliance with company policies and procedures, resulting in a successful audit with no outstanding issues Developed financial budgets and tracked expenses to ensure that the department stayed within budget

Éducation

Baccalauréat, Hospital Management
  • à Misamis University
  • avril 2011

Specialties & Skills

Guest Service
Front Office
Phone Etiquette
Marketing Support
Guest Satisfaction
ACCOUNTABILITY
CUSTOMER SERVICE
CUSTOMER SATISFACTION
OPERATIONS
CASH REGISTER
EXPENSE REPORTS
SERVICE DELIVERY
MANAGEMENT
WRITING

Langues

Anglais
Expert
Tagalog
Expert

Formation et Diplômes

Admin & Secretarial with Front desk Management (Formation)
Institut de formation:
Berkeley Consulting Qatar
Date de la formation:
March 2023