Secretary/ In-Charge
Chocolate Coffee Lounge
Total years of experience :8 years, 4 Months
Managed a calendar of appointments, ensuring that all tasks were completed on time and in accordance with deadlines Answered incoming calls, maintained client relationships, and resolved customer service issues Composed correspondence, prepared reports, and managed a variety of administrative tasks Developed and implemented a system for tracking employee attendance and absences, resulting in improved accountability Collaborated with cross-functional teams to identify and resolve conflicts, resulting in improved team dynamics Evaluated employee performance and provided regular feedback to ensure goals and objectives were met Ensured compliance with company policies and procedures, resulting in a successful audit with no outstanding issues Developed financial budgets and tracked expenses to ensure that the department stayed within budget