jerin john thomas, Network Engineer

jerin john thomas

Network Engineer

Mobily infotech India Pvt Ltd

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Networks
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

Network Engineer at Mobily infotech India Pvt Ltd
  • India - Bengaluru
  • October 2016 to July 2017

within a Network Operations Centre environment doing proactive monitoring
* Acknowledging of alarms and raising tickets for link related issues. Checking the CE and PE nodes,
providing tickets with regular updates
* Monitored and troubleshot backbone network elements of hosting
* Manage the customers data center network and all the end user issues related to Network.
* Provide dedicated network support and services Companies, Insurance Leaders, Banks, etc.
* Escalation of faults to respective Service Providers for WAN outages to resolve it well within the
defined SLA
* Change Management Identify, analyze and prepare risk mitigation tactics, complete change
management assessments
* Tools used: Netcool Gold, Remedy, cacti, OSS, Siebel, UAD
* Documentation of Network.
* Identify the problem and maintain a proper documentation of the case history.

Network Engineer at Infogrid Technologies
  • India - Bengaluru
  • May 2014 to October 2016

Configuration and Troubleshooting of Routers, Switches
 Configuration and Trouble shooting of Routing Protocols like RIP Version2, EIGRP, OSPF.
 Configuring Redistribution between various Protocols.
 Documentation of Network.
 Familiar with Cisco Switches 2950, 2960, 3750, 3560, Routers 28XX, 18XX, IP Phones 7960, 7961
& Digisol 4528 Switches
 Configuration of NAT and Access Lists.
 Configuraion and Troubleshooting of LAN technologies like VLAN, VTP, Inter VLAN Routing,
VLAN Trunking (IEEE 802.1Q, ISL)
 Spanning-TreeProtocol(STP, PVST, PVST+)
 Work exposure on Network Monitoring & Ticketing tool.
 Implementing switchport port-security & other securities like on Cisco switches.
 Structure Cabling, Installation, Termination.

Education

Bachelor's degree, Computer Networks
  • at M.K.U UniversityKerala State SecondaryKerala Board of Public
  • January 2011

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Specialties & Skills

Cisco Switches
Cisco Routers
CHANGE MANAGEMENT
DOCUMENTATION
INSURANCE
NETCOOL
NETWORK SUPPORT
NETWORKING

Languages

English
Expert

Training and Certifications

CCNA (Certificate)
Date Attended:
July 2015
Valid Until:
July 2018