Ehab Zohair, Sales Executive

Ehab Zohair

Sales Executive

Kharafi Group

Location
Kuwait
Education
Bachelor's degree, Computer Science
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Sales Executive at Kharafi Group
  • Kuwait
  • My current job since June 2018

Sales Executive.

Professional Skills:
• knowledge of HVAC products, building service systems, and technical components
• knowledge of building construction standards, heating and plumbing systems
• Skilled in building and maintaining sound relationship with plumber's and distributors
• Possess excellent sales, negotiation, marketing, and customer service skills
• Familiar with original equipment manufacturing standards and guidelines
• Well versed in basic computer platforms like word processor, spreadsheet and outlook
• Ability to communicate professionally and effectively with all levels of staff.

Tasks:

• Responsible for developing the best sales techniques to achieve sales target
• Perform the tasks of marketing and selling HVAC equipment as well as provide strategies to expand sales team
• Handle responsibilities of visiting customer site to gather requirement and prepare proposals as per the requirement
• Responsible for conducting doing site surveys to identify issues and provide solutions of the same
• Perform responsibilities of selling HVAC products to contractors and large-scale distributors
• Responsible for talking appointment with potential customers as well as perform management of accounts
• Performed responsibilities of developing customer database based on the requirements of HVAC products
• Handled the task filling the technical functionalities and commercial bid in business proposals
• Handled the task of gathering customer requirements and provided best product that will meet the requirements.
• Performed responsibilities of seeking new sales opportunities as well as build strong customer relationships

Sales Executive at Al Sayer Group
  • Kuwait - Al Kuwait
  • July 2010 to March 2018

Responsible for looking after a geographical sales area and generating increased revenue streams by tailoring company strategies, products and solutions to meet the needs of the customer.

Duties:
•Identifying and making contact with new prospective clients.
•Arranging meetings with prospective clients.
•Promoting the image of the company as a leader in technology services.
•Meeting clients at their offices, identifying their requirements and then proposing solutions.
•Highlighting the benefits of the company’s software products and services.
•Answering any technical IT questions that clients may have.
•Developing sustainable relationships with decision makers.
•Coming up with new strategies to increase sales.
•Arranging for software demonstrations for customers.
•Following the sales process from start through to close.
•Negotiating commercial and license agreements with clients.
•Developing sales within both existing and new business accounts.
•Once a sale has been made then advising clients on IT implementation and training.
•Arranging for after / post sale support to clients.
•Writing proposals for prospective clients.
•Chasing up leads with follow up phone calls.
•Cold calling for new business.
•Giving sales presentations to customers.
•Taking steps to grow the base of referral sources.
•Helping to write and design sales and marketing literature.
•Applying for tenders.
•Attending networking events.
•Raising brand awareness through client engagement.
•Planning, developing, and implementing field sales action plans.
•Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors.
•Identifying problem areas to resolve.
•Managing sales expenses.

SAP Sales at Al Sayer Group
  • Kuwait - Al Kuwait
  • January 2013 to June 2017

SAP SALES

Proven sales performer in diverse industries as Principal IT Consultant & Account Manager

Offers solid history of more than 4 years in driving revenue growth, profit margins, client acquisition, and customer satisfaction to new heights. Strategist for market expansion and sustainable, solution-focused sales and account management to key accounts. Expertise in winning business by handling all aspects of sales, from initial contact to establishing and developing partner ecosystem for account management.

Reported directly to the GM regarding annual sales growth. Organized and managed the sales team to achieve the required sales targets.

Analyzed competitive products in terms of reliability and features.
Calculated sales forecasts for newly launched products - Defined the financial budget and targets for new sales projects.
Trained new members of the sales force - Monitored the performance of different personnel associated with a project and compare it to the month’s objectives.
Worked on more than one sales project at a same time.

Represented the firm at sales shows and exhibitions.
Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.
Reviewed entire inventory lists on a daily basis to keep track of inventory flow.
Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.
Helped in resolving critical issues related to sales, and escalated important matters to upper management.
Prepared client surveys for sales projects - Evaluated several areas of improvements in current sales techniques.

Key Achievement:

- Increased sales of the of our products line 16%
- Launched an call center Marketing product integrated with the inventory, which resulted in an increase in sales in inventory module units.

Core Competencies

Familiarity with all aspects of supplier relationship management.
Ability to cope with dynamic market conditions and develop sales strategy accordingly.
Ability to work in high-stress environments and to make complex decisions regarding pricing.
Extensive knowledge of sales and marketing strategies.

Key Skills

Excellent written and verbal communication skills including formal presentation skills.
Persuasiveness, Adaptability & Innovation.
Judgment and Decision-making.
Collaboration.

Sales Executive at AutoMak
  • Kuwait - Al Kuwait
  • January 2009 to June 2010

Used Car Sales
• Oversee staffing requirements and hire and train new employees
• Set sales objectives for each individual sales representative
• Provide assistance in carrying out duties so that individual sales objectives are met
• Give sales representatives a clear picture of the overall goal of the company and ensure that their individual objectives are in accordance to the big picture
• Assist clients in choosing cars of their choice by providing them with information on popular brands
• Provide clients with information on car features and accompany them on test drives
• Forecast sales and expenses and ensure that profits are maintained accordingly
• Develop and implement effective customer relation policies
• Interact with vendors to procure new models and makes
• Prepare annual budgets for the sales department and ensure that all administrative activities are performed by remaining within the budget
• Direct and schedule activities of sales representatives and stand in for absent employees

• Greeted clients and inquired into their choice of automobile
• Escorted clients through an assortment of cars that meet their individual choice
• Provided information regarding features of selected cars and accompanied clients on test drives
• Provided price and warranty information and assisted clients through the purchase paperwork
• Negotiated deals with clients and closed deals in a proactive manner
• Generated leads of possible clients and followed up with them to convert them into business giving clients
• Took and serviced clients’ complaints and indulged in activities to generate referrals
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Areas of Expertise

1- Compelling leadership skills
2- Sales coaching
3- Motivational style
4- Exceptional communication
5- Social media savvy
6- Training and development
7- Used and new cars
8- Internet sales
9- Vehicle deliveries
10 Persuasive negotiator

Develop sales strategies to maximize revenue generation.
Utilize internal contests to motivate sales staff.
Maintain optimal automobile inventory to ensure customer needs are met.
Coach underperforming employees in sales and service techniques.
Oversee promotional strategies to drive new business.
Hired and trained all sales staff for new dealership location.
Created and directed sales team training and development programs.
Wrote sales slips and sales contracts.
Shared vehicle knowledge with customers while making personal recommendations.
Trained new staff in negotiations and time management techniques.
Led sales meetings with team members to establish sales and customer retention goals.
Achieved 110% of quota within the first year as Sales Manager.
Determined merchandise price schedules promotions and discount rates.
Monitored customer preferences to determine focus of sales efforts.
Generated monthly and annual sales reports.

Sales Executive at Al Anbaa Newspaper
  • Kuwait - Al Kuwait
  • June 2007 to June 2009

Advertising sales work in numerous capacities. My main task is to sell or solicit advertising. I usually work for advertising companies and sell their ads to businesses. Outside sales representatives call on businesses while customers visit inside sales representatives. The latter may also be assigned the task of soliciting business by sending emails or making phone calls to potential clients. They can also work as go betweens and made to maintain accounts and reports. The competitive nature of the business demands the sales agent to have excellent communication skills, patience and the ability to convince people.

Qualification Profile

Extremely talented magazine advertising sales expert having experience in marketing, business development, account management, advertising, client relationship management, and strategic planning.
Due to sales expertise continuously exceeded sales objectives.
Demonstrated ability in managing the sales teams and guiding in daily operations
Inclusive background in marketing collateral development, copy writing, and presentation creation.
Influential in maximizing revenue potential, expanding client base, and rising client retention levels in the highly competitive markets.

Trained and supervised sales representative in daily job operations.
Constantly exceeded sales objectives.
Introduced and developed new customer service protocols.
Improved the levels of customer retention within saturated markets.
Played a vital role in expanding market share and increasing sales levels through effective marketing programs and strategic planning.

Every time established goals for the sales of magazine.
Developed and computerized advertising programs and strategic marketing that resulted in increased revenue levels.
Handled operations within the advertising department on regular basis.
Led customer expansion efforts and business development that helped in optimized revenue potential.

Carried out all the aspects of sales activities such as telemarketing, lead generation, business development and cold calling.
Responsible for handling account management initiatives for high profile customers.

Handled all the sales responsibilities within the assigned area.
Regularly generated advertising revenue.

Education

Bachelor's degree, Computer Science
  • at MUBS University
  • February 2003

:

Bachelor's degree, Computer Science
  • at Mecat University
  • February 2003

:

Specialties & Skills

IT Sales
Group Collaboration
Market Intelligence
Customer Service
Persuasion
ADMINISTRACIÓN DE BENEFICIOS
COLD CALLING
CUSTOMER RELATIONS
DELIVERY
IMAGING
MANAGEMENT
MARKETING
MEETING FACILITATION
MERCHANDISING
NEGOTIATION

Languages

Arabic
Native Speaker
English
Native Speaker