Senior Admission and Registration Assistant
Abu Dhabi University
Total years of experience :24 years, 4 Months
• Monitoring the work of registration assistants
• Maintaining and upgrading academic information of students
• Evaluating scholastic records and other required documents to verify qualification and eligibility of applicant for admission to the university
• Auditing student grades and records to determine if student completed all courses required for graduation
• Advising students about the plan of study to help them register the courses timely and accurately
• Evaluating and processing credit transfer to the system.
• Solving students’ issues regarding academic problem.
• Manage the administration of academic, attendance warnings, grade appeals and dismissals
• Delivering accurate and right answers to inquiries coming from student, staff and faculties
• Supervise and coordinate activities to subordinates that are engaged in receiving, transporting, stacking, ordering, filling, shipping, and trucking
• Supervise the relabeling and casing of finished products
• Securing enough warehouse staff in all times
• Coordinating and delegating task to all responsible warehouse staff
• Checking and dispatching trucks in the delivery division
• Checking inventory and reports every quarter of the year
• Monitoring the implementation of FIFO system ( First In First Out)
• Deals with customers by telephone or in person in order to provide information and to obtain details of the complaint
• Keeping the records of customer interaction and transaction for future references
• Checking to ensure that appropriate changes were made to resolve customers' problems
• Refer unresolved customer grievances to designated departments heads to acquire important approval
• Review claims with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims
• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems
Project : Business Plan Development