Jerson Cueva

Supported Country Operations Manager with daily operations.
Tracked progress of low current systems: CCTV, access control, BMS,
PA, fire alarm.
Acted as liaison between department, vendors, and project teams.
Coordinated schedules, task assignments, and project deadlines.
Managed documentation including reports, contracts, and
confidential correspondence.
Monitored material requests and coordinated deliveries with
procurement.
Handled calendar, travel, and meeting logistics for management.
Prepared presentations and technical reports for executive and client
meetings.
Ensured timely submission of progress reports, KPIs, and timesheets.
Followed up on approvals and action items to maintain project flow.
Maintained organized filing of technical and administrative
documents.
Facilitated cross-department communication to align project goals.

Delivered SAP and SharePoint support onsite and remotely, resolving
user issues quickly.
Assisted users with SAP modules and SharePoint management tasks.
Troubleshot permissions, workflows, and data entry errors in both
systems.
Responded to support requests via phone, email, and remote tools.
Developed and maintained clear user guides and training materials.
Escalated complex issues to IT and development teams for resolution.
Managed support tickets to ensure timely follow-up and closure.

Compiles and maintains the records of all material transactions.

Prepare receipt, issue vouchers, invoices, LCs and month end reports.

Physical Checking, material reports and stock taking.