assitant supervisor
Carrefour hypermarket
Total years of experience :6 years, 6 Months
® Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
® Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
® Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork.
® Supports sales and marketing managers by tracking, investigating, and reporting sales information; resolving problems.
Baker and Patisseries staff
October 2010 up to current
Carrefour hypermarket Abu Dhabi, UAE
• Provided courteous and informative customer service in an open kitchen format.
• Creatively decorated cakes, cupcakes, tarts and pastries as well as special order items.
• Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.
• Implemented and supported company initiatives and programs.
• Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Cashier clerk/ customer service
December 12 up to October 2012
Carrefour hypermarket Abu dhabi, UAE
• Provide an elevated customer experience to generate a loyal client, assisted customers with store and product complains.
• Built long-term relationship and advise customers on purchases and promotion.
• Maintains the security of cash, validity of gift cards/vouchers, different currency
• Ensure the cash tallies in the end of the shift.
• Accurate balanced cash drawer after every shift
• Entertain and solves customer complaints and resolve issue regarding refund and exchanges of items due to company requirements and process.
Project Marketing Assistant
June 2010 up to December 2010
Bank of the Philippines Island, Makati Philippines
• Implement new processes and systems for improving customer service and demands satisfaction
• Greeted customers entering the branch to ascertain what each customer wanted and needed.
• Responsible in enrollments of new and old accounts for on-line, mobile, phone banking.
• Helping the branch to manage and assisting customers needed.
Cashier clerk desk
September 2009 up to April 2010
Duty free Philippines, Paranaque Philippines
• Handled cash, ticket, gift card credit card and any automatic debits transaction.
• Excellence customer service and counterfeiting of different currencies.
• Assisted customer with items and food selection, inquiries for ongoing promotional activities.
• Maintains the security of cash, validity of gift cards/vouchers, currency & ensure the cash tallies in the end of the shift.
• Accurate balance cash drawer after every shift.
Visual Artist
March 2009 up to September 2009
Puregold hypermarket, Valenzuela Philippines
• Maintained up-to-date knowledge of store activities and ongoing product advertisements.
• Computer literate handling basic knowledge in advertising, graphic lay-outing and editing using corel draw 13 and adobe Photoshop.
• Provider of store advertising materials for store promotions like banners, flayers, posters and stickers.
• Weekly inventory office and advertising materials, and signage approval.
Pamantasan ng Lungsod ng Valenzuela (State University of Valenzuela City) Bachelor of secondary Education major in Filipino
Bachelor degree June 2004- April 2008 Valenzuela city, Manila, Philippines Course Works includes, • Speech and communication, sociology and psychology, Early childhood development and language, teaching techniques and classroom management, public speaking, oral and written communication, behavioral and attitude trainer,