System Engineer
Global Information Technology
Total years of experience :21 years, 9 Months
Currently employed in a well-known Information Technology Company as a Technical Support Engineer. Have a strong background in Database, Network, System Administration and Hardware.
Duties are the following:
• Member of a system administration team that is responsible for a Portal Servers in Data Centre were hosted our E-Government Portal Website.
• Configuring, Installing & Managing of AD, External DNS, FTP Server, TMG 2010, File Servers, Web Servers, LYNC 2010
• Configuration of Virtual Datacenter using MS-HYPER V & VMWARE ESXi servers for Testing, Staging & Internal production servers
• Configured and implemented MS-Forefront TMG for hosting web servers, VPN, Reverse Proxy, and Firewall.
• Maintaining Help Desk portal, to resolve the employee problems & needs
• Configuration, monitor and troubleshooting network services DNS, DHCP, SMTP, HTTP/HTTPS, FTP.
• Installed software, patching, upgrading and maintenance of operating system.
• Installed, upgraded and maintenance of server hardware components as per requirement.
• Interact with the clients to resolve the queries, issues and problems.
• Backup and disaster recovery operations.
• And responsible for installation, configuration, maintenance of all hardware in all sites.
Project Handle:
Title : UAE Smartforms Portal
Client : Ministry of Labour (MOL - UAE)
Duration : February 2005 - Present
Title : MOH Health Card Registration
Client : MOH (MOH - UAE)
Duration : February 2002 - Present
Title : Emarat Shamil
Client : Emarat Dubai
Duration : February 2007 - Present
Title : Budoon
Client : Ajman Municipality (AM- UAE)
Duration : May 2008 -December 2008
Title : SCO (Scholarship Coordination Office)
Client : Ministry of Precedential Affairs, AUH
Duration : Novermber 2009 - April - 2011
Title : Dubai Airport Security Pass Office
Client : DCA Dubai Airport
Duration : May 2008 - Present
Title : Mercato and Town Center Malls
Client : Mercato Mall
Duration : March 2004 - Present
Main responsibilities are to ensure the proper maintenance, upgrades and continues operation of networks; administrate network infrastructures of P.A. Bank ATM Machine, P.A. Cinema and Snack Bar, P.A. Main Office, Email Communications and to protect all systems from spam and viruses; Troubleshooting, Maintenance and Upgrades of Workstations and Servers.
Duties are the following:
• Proactively advise management team on software and hardware needs.
• Maintain servers, workstations and peripheral hardware.
• Purchase, install and maintain software on all computers.
• Interface with outside consultants and service providers.
• Setup and Maintain Exchange Server E-mail System.
• Setup, Maintain and Administer Domain Controller, File Security Permissions and User Accounts.
• Setup, Maintain and Administer SQL Server Database for data back-up system, restore as required.
• Maintain and Administer Windows Server 2000 and 2003 for DHCP, VPN, RRAS, and DNS
• Provide ongoing technical support to staff.
• Provide computer and applications training for staff as needed.