Sales Executive
DANWAY LLC
Total years of experience :17 years, 1 Months
Manage clients’ relationship through all phases of the sales cycle via telephone calls, and emails.
Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Negotiate the terms of an agreement and closing sales with clients.
Negotiate variations in price, delivery and specifications with Sales Manager
Process Customers’ orders and liases with suppliers to check on the progress of the same
Prepares Quotations and submits to Clients on a timely manner
Reviews inventories and raises Purchase requisitions as required
Work with Customers to ensure timely payment against invoices
Works with Contractors/Customers in order to learn the time table, material requirements, deadlines and budget for the project.
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule.
Responsible for managing the timing of delivery of the materials to the customer to keep costs low in avoiding any penalties for failure to perform as contracted
Works with the Suppliers to ensure that the right materials arrive at the Site at the right time
Ensures that goods and items purchased meet all targets, including quality, safe packaging, arrival times, and adherence to the specifications agreed between us and our customer.
Also in charge of scheduling purchases, delivery of materials and services for construction jobs
Acts appropriately by having a contingency plans for late deliveries or defective materials.
• Support the day to day activities of the Housing Accomodation team
• Responsible for assisting and escorting new arrivals/new staff around the whole accommodation area and all the facilities
• ensuring EMAAR Properties staff accommodation is presented in a clean and welcoming condition and buildings are maintained in a good condition
• responsible for ensuring the delivery of quality service and hospitality through maintaining a high standard of housekeeping and cleanliness throughout the staff accommodation areas
• Liasing with other sections of the Housing Department, housing associations, coordinators, and other support group like Nakheel staff, security agency, etc., to ensure good communication of the EMAAR associates’ maintenance requests or complaints.
• Maintains accurate and detailed records on each associate in regard to their building/room number, facility subscription, joining date, etc.
• Deals with housing management issues such as assessing and reporting maintenance problems
• Doing inventory control on cafeteria cutlery, accommodations furnitures, and other facilities
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Conduct searches to find needed information, using such sources as the Internet.
• prepare and manage correspondence, reports and documents
• operate office equipment
KOMATSU Middle East
Jebel Ali Free Zone
Customer Service Executive 01st April 2007 - 21stSept2009
• Responsible for Placing orders with KOMATSU Suppliers, and processing import/export, shipping documents for related orders such as invoices, packing list, certificate of origin, bill of lading,
• Respond to customer inquiries regarding prices, terms and conditions of service and provides customers with guidance quotes as requested.
• Communicates effectively both internally and externally i.e. check email, forward to appropriate parties and reply timely with priority to editing requests or technical support requests.
• Receives fax and electronically transmitted orders, and monitors order by using In-house tracking system
• Creates, evaluates, and processes sales orders from end to end
• Receives and processes customer claims
• Provides status of back-ordered parts to distributors
• Co-ordinates with our Logistics, Couriers to ensure fast and smooth delivery of the order
• Act as a liaison between the customer, Operations and Sales to plan extension of assistance to customers.
• Participates in team environment to support other members as needed
graduated with honor -- as the 7th honorable mention and MERCURY AWARDEE as BEST in Mathematics
