Head of Social Media
EMAAR
Total years of experience :18 years, 1 Months
- Built and managed the social media central team of Emaar corporate marketing (team of 7 executives)
- Led on major social & digital media campaigns, as well as social influencers outreach program
- Achieved great visible results upon managing multiple entities, such as; Emaar Properties, Emaar Malls & Emaar Entertainment
Consultanty
Training
- Bilingual Content creation (English and Arabic)
- Led and managed multiple agencies (creative and media agencies)
- Community Management for 5 international brands. (Head & Shoulders/ Pantene/ Herbal Essences/ Kolestone/ Wella)
- Crisis management
- Social and Communication strategy builder
- Competitive Analysis and Reporting (tools include: Social Bakers, Sprinklr, My Social Tools..)
- Offline and Digital Executions
- Live Repose Labs expert
1. Handled the marketing and budgeting strategies of international stationary brands.
2. Developed brand identity and produced marketing materials.
3. Managed promotional campaigns, with analyzing and tracking progress.
1. Handled client relationships for 5 international restaurant chains.
2. Maintained a direct hand-on marketing activities and feedbacks after promotions.
3. Supervised and Trained guest relation officers on marketing & sales techniques.
1. Organized and handled large events, with focus on detailed execution with tight deadlines.
2. Conducted different marketing and promotional campaigns.
3. Managed the magazine's different communication channel.
To whom it may concern, RE: Miss Jessika A Awdikian Business Management Program Certificate of Completion We are very pleased to award our “Management Skills & Leadership Development Course - Master Certificate in Business Management” to Jessika. This letter certifies that Jessika passed the final exam with high marks. The following components were covered in this calculated 80 hour credited course: · Key points to strong leadership · Leadership vision and managerial goals · Organizational strategizing and planning to its optimum · Essential reporting and process documentation · Inspiring teamwork · Creating and developing a strong team · Motivating employees to achieve high success · Evaluating and rewarding job performance · Managing the different personalities · Hiring and retaining the right employees · Dealing with conflict, violence and difficult employees · Dealing with attendance and poor job performance · The importance of delegation · Multitasking and prioritizing skills · Time management and keeping stress under control · Problem solving and decision making · Verbal and written communication skills · Meeting management · Preparing and delivering a presentation · Communicating change to the staff · Understanding the fundamentals of Business including: o Finance & Accounting statements and budgeting o Economics & Ethics o Operations and Quality Management o Customer Operations - Care, Service & Support o Marketing & Sales · The importance of constant open communication · Earning respect amongst staff and peers · Sharing the vision and achieving the goals We wish Jessika well in her future management endeavors. With the skills she obtained in this course, Jessika is well on her way to a successful managerial career. Sincerely, William L Evans President Dated: 24th of June, 2012
Graduated with Honors in 2008 : Holder of BS degree in Marketing and Advertising. Internship in : Time Out Beirut Magazine: Marketing/ Sales/ Advertising. Central Bank of Lebanon: Management. Training: • T.G.I.Friday's: 4 months Operation Manager training, plus handled the customer service management (2011). • International Service Check: Quality certification for service, quality control and mystery shopping (2010). • Americana Training: Complete operational training in; KFC, Hardee's, TGIF, Costa, Krispy Kreme (2009). • Banque du Liban: Central Bank of Lebanon. General Overview and Managerial Skills (2008). • Train The Planet: Hard Rock Café Beirut. Train staff and managers in any Hard Rock Café in MENA region and India (2008).
