Jessica Kathlene Boneo

Managed daily front desk operations, handling client inquiries and ensuring a
professional and welcoming environment while improving workflow efficiency.
Coordinated facility bookings using Outlook, eliminating scheduling conflicts and
improving workflow efficiency.
Tracked monthly rental revenue and studio usage in Microsoft Excel and prepared
structured financial summaries for management.
Handled confidential documents of international artists, ensuring data security and
accuracy.
Supported marketing campaigns and event coordination, contributing to a 4, 000
attendee concert and sold-out events.

Delivered personalized customer service, enhancing client satisfaction and
repeat business.
Achieved and exceeded sales targets through product knowledge and upselling
techniques.
Handled transactions accurately (cash, card, digital payments) and balanced
daily sales
Resolved customer concerns professionally, maintaining positive client
relationships.
Maintained inventory record and ensured organized stock management

Processed orders and prepared invoices, ensuring accurate
documentation.
Coordinated production schedules to meet delivery deadlines.
Reduced delays and order errors through proactive workflow
monitoring.
Prepared operational reports to support business decision-making
Addressed customer concerns to maintain service quality and
business reputation