Sales Supervisor
Per Lei Couture
Total years of experience :4 years, 0 Months
Key Tasks and Responsibilities
Daily Review/check of the cash float and petty cash.
Ensures that all product displayed are properly arranged, neat and clean daily.
Reviews daily sales report and ensure that it matches as per the invoice.
Track and update the status of all product order alteration to ensure on time delivery.
Receives shipment and crosscheck the product whether it’s consistent with the delivery invoice.
Conduct initial quality Check on all received products and report any defects, if any.
Assist the manager in system price update on all newly received products prior cross verification (i.e. includes product master update, purchase order and SRV).
Ensure that there is sufficient stock of various products and that the products are priced correctly.
Greets and assists clients and attend to their queries and request.
Act as alternate cashier whenever required.
Answers telephone calls on all clients concerns.
Prepares, reviews, and follow up Sales and Production calendar.
Reviews daily sales report.
Reviews completeness of sales forms (i.e. order forms, invoices, delivery notes etc.)
Prepares, reviews, and follow up of QC-Sales Crosscheck list.
Prepares, reviews and updates customer records and profile.
Tracks and updates the status of sales order and alteration in the database. Immediately notifies any late deliveries.
Maintains database and Archiving system of all documents related to sales department.
Provides finance department daily sales summary report.
Provides finance department weekly sales report.
Acts as the document controller of the Sales Department.
Acts as coordinator between the sales and production department for the timely follow up of deliveries (new order, alteration, etc. ) and tracking the compliance on order specs.
Key Tasks and Responsibilities
Greets and assists clients and responds to their queries.
Daily stock accounting to ensure the completeness of the product.
Do invoicing and delivery notes.
Makes the sales report and double checks all the accounts for the day.
Follow up emails for some concerns received from clients.
Updates abayas in Showroom ready to release to clients.
Sends message to all clients to collect the abaya (newly released and altered abaya ).
Answers phone calls for all clients concerns.
Prepares cash deposit and keeps all cash safe and intact.
Follow up and prepares orders outside the country with secretary.
Proactively develops the sale by selecting an appropriate range of options for the customer, providing good product knowledge, overcoming objections and offering appropriate additional items.
Analyzes customer profiles, buying trends, and competitive information to impact and drive business
Responsible for understanding and maintaining own level of Product Knowledge and fashion trends and the ability to communicate it to customers.