Cashier/Sales Assistant
Rocky Mountain Chocolate Factory
Total years of experience :15 years, 2 Months
Cashier/Sales Assistant
Rocky Mountain Chocolate Factory
Dec.2011 - Present
• Greeting customers who enter the shop.
• Receive payment by cash and credit cards.
• Count money in cash drawers at the beginning of the shift to ensure
that amounts correct and that there is adequate change.
• Keeping up to date with special promotions and putting up displays.
• Be involved in stock control and management.
• Receiving and storing the delivery of large amount of stock.
• Reporting discrepancies and problems to supervisor.
Branch Officer
World of Fun
SummitRidgePromenade
Sept.2010 - Jun.2011
• Daily supervision and monitoring of branch operations as well as the delivery of quality service.
• Reports directly to the Store Manager for any concerns involving the operation.
• Perform the opening and closing procedures of the store.
• Maintain accurate stock control, including ordering and delivery checks.
• Deal with customer complaints in a professional manner.
• Carry out instruction given by the management team head office.
Shift Manager
Jozel Foods & Enterprise Corporation.
(Franchisee Jollibee Foods Corporation)
Feb.2009 - June 2010
• Deliver excellent customer service and customer management at all times
• Maintain accurate stock control, including ordering, delivery checks, station checks and wastage.
• Responsible for overall floor control and shift management.
• Attends customer feedback and complaints during shift.
• Always adhere to all company policies and procedures.
Data Entry Operator
Dunkin' Donuts
(North Area Bakeries, Inc.)
Aug.2008 - Jan.2009
• Prepares source data for computer entry by compiling and sorting information.
• Utilized strong attention to details to organized files and documents.
• Encoding and transmitting of daily Satellite Delivery Report
• Maintains operation by following policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
Polytechnic University of the Philippines Sta. Mesa Manila Bachelor in Business Administration Major in Management 2003-2008