Jessyka Mattar, Operator

Jessyka Mattar

Operator

OmegaSoftware

Location
Lebanon - Beirut
Education
Bachelor's degree, English Literature
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

Operator at OmegaSoftware
  • Lebanon - Beirut
  • My current job since January 2014

Operate as the lead point of contact for any and all matters specific to the customers. Build and maintain strong, long-lasting customer relationships. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Forecast and track key account metrics. Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. Assist with high severity requests or issue escalations as needed.

Account Manager at omega software
  • Lebanon
  • January 2015 to March 2017

Manage accounts, follow up with new and old customers, call customers for maintenance.

Outdoor sales at Allianz SNA
  • Lebanon - Beirut
  • June 2013 to August 2013

Arranging meetings with potential new clients, explain the policies and new offers.

Indoor Sales at Vincci Home
  • Lebanon - Beirut
  • January 2013 to March 2013

Greeting customers and give the required assistance to them, assist in the stock, helping the manager in administrative papers and documents.

Outdoor sales at Holliday International Ownership.
  • Lebanon - Beirut
  • July 2012 to July 2012

Outdoor sales, meeting customers, explaining and selling the product.

Front desk Operator. at Middle East Information and Technology
  • Lebanon - Beirut
  • October 2011 to December 2011

Greeting costumers, sending and receiving E-mails and phone calls and assisting the CEO.

Modeling at Zink & Chrissy M. Photography Studios
  • Lebanon - Beirut
  • January 2002 to January 2009

On Scene and in-Studio Modeling
Zink & Chrissy M. Photography Studios professional Modeling.
Imageries for Cover Photos, Ads, Billboards and Magazines.

Marketing and Sales at Fiesta
  • Lebanon
  • May 2004 to September 2004

Indoor sales and Local Store Managers. Personal Shopper Assistant.

Education

Bachelor's degree, English Literature
  • at Lebanese University
  • July 2012
High school or equivalent, Secondary Education
  • at Lycée St.. Joseph
  • June 2008

Lebanese Baccalaureate Certificate of Secondary Education

Specialties & Skills

Fast Learning
Problem Analysis
Details
Microsoft Office
ARTICULATE
ORGANIZATIONAL SKILLS
PROBLEM SOLVING
 An eye for detail
 Excellent communicator
Organizational skills

Languages

English
Expert
Arabic
Expert
French
Beginner