OPS Business assistant
APM Terminals
Total years of experience :6 years, 0 Months
Principal accountabilities:
-Create/produce/maintain reports and graphs related to OPS
-Perform analysis related to the profit and cost allocation per customer
-Ensure that effective and correct KPI measurements and reports are produced within deadlines
-Assist OPS Management with Budget Figures and perform analysis of the actual figures compared with the budgeted to investigate deviations
-Ensure settlement of projects related to staff assistance in other terminals or assistance from other terminals/vendors incl. provide the necessary documentation for FIN in these matters
-Invoicing of vessel and yard handling
-Responsible for billing set up and procedures hereto in close co-operation with OPS manager
-Updating Time registration together with OPS department
-Salary handling of all dock workers(on contract as well as from pool) in due time
-Assist OPS management with weekly move count/budget
-Claims responsible - incl. all handling of incidents and primary contact to claimants and insurers handlers
-Preparation of SLA for vendors as appropriate. OPS and MKT manager to approve
-Update of Sharepoint intranet for OPS
-Update of Info Screens
-Reporting of safety incidents in Synergy (APMT’s HSSE incident reporting system)
-Support to Agent
-Ad hoc tasks for OPS
Principal accountabilities:
-Invoicing of work orders
-Training responsible for the EMR department
-Promark administrator (time recording system for Blue Collars)
-Salary handling of all blue collar EMR employees due time Responsible for the Blue Collars itineraries
-Ad hoc tasks for EMR and HSSE
-Reporting of safety incidents in Synergy and Easy (report system of the National Board of Industrial Injuries)
-Referent at several meetings in the HSSE department
Section for elderly with dementia
Principal accountabilities:
Daily care for the residents from morning till night
Principal accountabilities:
- Front-Desk & Phone Reception
- Customer service
- Solely responsible for homepage updating
- Secretary for the hotel manager
- Administrative tasks
- Conference hostess
- Invoicing
- Misc marketing tasks
- Ad hoc tasks for all of the departments of the hotel
Employee of the year 2007
Subjects: Sales ▪ Marketing ▪Global Economy ▪ Business Economics ▪ Business Law ▪ Statistics ▪ Thesis module
Subjects: Management ▪ Business Economics ▪ Cultural Understanding ▪ Strategic Planning ▪ Marketing ▪ Hotel Thesis ▪ German ▪ English ▪ Business Law ▪ International Economy ▪ Sales ▪ Quality in a Service Organization ▪
1 year - Higher commercial examination
Upper secondary school leaving examination