Customer service
Vox cinemas
Total years of experience :11 years, 2 Months
To create great moment to everyone everyday
Greeting each guest and identifying tickets requested.
Ensure the security of all box office cash and tickets.
Answer questions from guests and resolve any concerns.
Assist with other functions as instructed by the General Manager.
Answer the telephone and transfer the call to the concerned person.
Operate office equipment such as fax machines, copiers, scanners and telephone.
File and organize the documents properly.
Greet customers entering establishments.
Receive payments by cash, cheque, credit cards, vouchers, or auto debits.
Assist customer by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Performs supply chain functions relate to ordering.
Tracking and expediting the material required to meet the production schedule.