Receptionist
Eurotel /Dream Hotel Las Pinas
مجموع سنوات الخبرة :3 years, 1 أشهر
Receptionist
Eurotel /Dream Hotel Las Pinas
Feb 2013 - May 2014
*Duties & Responsibilities*
- Greeted, registered, and assigned rooms to guests
- Operated the switchboard and PBX
- Answered telephonic and in-person queries related to hotel services and resolved any issues
- Processed guests' check ins and outs
- Prepared and completed room and restaurant bills
- Assisted guests' in storing valuables in secure deposit box
- Liaised with other departments of hotel
- Handled payments through cash, checks and credit cards
Customer Sales Advisor
Jag Company SM South Mall, Philippines
Feb 2009- June 2009
*Duties & Responsibilities*
- Greet, assist and sell to customers
- Operate till and handle financial transactions
- Merchandise and replenish stock as directed
- Assist with deliveries and stock handling as directed
- Undertake cleaning and housekeeping duties
- Continually develop an understanding of the company's culture, products, ethical initiatives, other
areas of business, and reflect this in everyday performance
- Take responsibility for personal development and actively seek opportunities for improvement
Secretary
Richville Corporate Tower
Alabang Muntinlupa, Philippines
Nov 2008- Jan 2009
*Duties & Responsibilities*
-Responsible in attending customer queries and assuring that high standard of service are given to the client.
-Handling phone Call.
- Coordinate the flow of information both internally & externally.
- Proper filing & orientation of store personnel to achieve a specific fast. Maintain Computer base record
system of incoming and outgoing correspondence.
- Compile records on files and a folder for all data corresponds to department immediate references.
Cashier/Assistant Secretary
Asian Tiger Lane Moving Storage (Working Student)
JY & Sons Compound Taguig MM, Philippines
2007 - 2008
*Duties & Responsibilities*
• Established an organized filing system for easy retrieval of documents.
• Promoting new products and encourage the guest to buy the product.
• Handling phone calls and answering customer inquiry.
• Deals personal approaches for incoming guest and clients.
• Perform other similar or related duties as assigned
• Handling phone calls, receiving fax, and customer's inquiry.
• Assist with the preparation of status report Monthly / Weekly reports.
Seminar
• COUNTERFEIT KNOW YOUR MONEY
• PERSONAL AND ATTITUDE DEVELOPMENT (FRONT OFFICE)
RERENCES
Name Position Company Phone Number
Ms. Lizza Rico Doc Controller Oger Construction 055-7018538
Ms. Karen Panganiban Advisor Origem Fashion 050-2381751
Mr. Carlo Dizon Engr. Oger Construction 050-7808340
I hereby certify that all information written above is true and correct to the best of my knowledge.
Jhan Erika Olazo
TERTIARY Hotel and Restaurant Management (HRM) 2009-2010 International School for Hotel and Restaurant Management Zapote- Alabang Road, Las Piñas
SECONDARY Las Piñas National High School (2007-2008) Golden Acres, Las Piñas City
ELEMENTARY Las Piñas East National Elementary School (Annex) Golden Acres, Las Piñas City