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Jignesh Jagada, Quality Controller

Jignesh Jagada

Quality Controller·Damas Jewellery

United Arab Emirates

High school or equivalent, Secondary School

Work experience

Total years of experience: 14 years, 1 months

Quality Controller

April 2008 - October 2016

Damas Jewellery

Dubai, United Arab Emirates

April 2008 - October 2016

● Responsible for quality control of diamond jewelry, to be distributed to more than 200 retail shops in the UAE and overseas;
● Quality control of diamond merchandise as per the company’s strict quality standard and policy.
● Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
● Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
● Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.
● Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
● Keeps measurement equipment operating by following operating instructions; calling for repairs.
● Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.
● Updates job knowledge by participating in educational opportunities; reading technical publications.
● Accomplishes quality and organization mission by completing related results as needed.

Company industry:
Other Business Support Services
Job role:
Quality Control

Jewellery Sales Counter Incharge

April 2008 - October 2016

Damas Jewellery

Dubai, United Arab Emirates

April 2008 - October 2016

● Responsibility of a Jewelry Sales Counter In-charge is the overall management of the jewelry store. But being the In-charge entails a lot of tasks needed to be overseen as the success of a company is reflection of the Sales Counter In-charge’s work performance.
● A Jewelry Sales Counter is tasked to promote and advertise the company and its merchandise, the jewelry. He must be able to keep track of such advertisements and promotions by retaining a copy of such.
● A Jewelry Sales Counter In-charge is responsible for performing inventory of the whole depqartment which may involve the counting or checking of stocks, reconciling of cash with sales receipt, keeping all the transaction records and ordering merchandise and stock when necessary.
● As this Sales Counter In-charge has high profile merchandise, it is the Jewelry department’s duty to ensure that the department personnel comply with the department’s security, sales and record taking practices and procedures.
● Practicing great customer service is also the Jewelry Sales Counter In-charge job. He should be able to address the queries or concerns that may arise from the clients.
● Sales of loose pearls and jewelry to staff and wholesalers;
● In-charge of fulfilling daily shop requirements of loose pearls & jewelry;
● Verification and Valuation of Jewelry for exchange (Sales Return);
● Attending to jewelry requirements overseas;
● Responsible for arranging the jewelry categorically in the vault;
● Arranging and selecting of jewelry stock for local and overseas promotions;
● Checking the quality of newly delivered merchandise from suppliers, to ensure it adheres to the company’s’ standards and policies;

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Workshop Manager

September 2006 - January 2008

JM Jewellery Diamond Work Shop

Dubai, United Arab Emirates

September 2006 - January 2008

● Overseeing the operations and the employees in the workshop located in Central Gold Souq.
● Enhanced knowledge in dealing with diamonds, colored stones and pearls.
● Gained the experience in marketing loose diamonds and jewelry as well as dealing with potential suppliers.

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Diamond Grader

March 2004 - August 2006

N. Kumar Diamonds Import Export

Mumbai, India

March 2004 - August 2006

● In charge of carefully selecting and grading of diamonds for export to clients all over the world.
● Examine gems during processing to ensure accuracy of angles and positions of cuts or bores, using magnifying glasses, loupes, or shadowgraphs.
● Examine physical characteristics of gemstones or precious metals.
● Assign polish, symmetry, and clarity grades to stones, according to established grading systems.
● Examine diamonds or gems to ascertain the shape, cut, and width of cut stones, or to select the cuts that will result in the biggest, best quality stones.
● Examine physical characteristics of gemstones or precious metals.
● Immerse stones in prescribed chemical solutions to determine specific gravities and key properties of gemstones or substitutes.
● Examine physical characteristics of gemstones or precious metals.
● Estimate wholesale and retail value of gems, following pricing guides, market fluctuations, and other relevant economic factors.
● Sort rough diamonds into categories based on shape, size, color, and quality.
● Sort materials or products for processing, storing, shipping, or grading.

Company industry:
Other Business Support Services
Job role:
Quality Control

Gold Jewellery Maker

July 2002 - January 2004

Shyam Ornament

Rajkot, India

July 2002 - January 2004

● Learned how to fabricate gold jewelry for export and for distribution to the company’s retail outlets.

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Education

Saurastra University

March 2002

March 2002

High school or equivalent, Secondary School

India

Skills

Microsoft Windows
Expert
Microsoft Windows
Expert
Tally ERP
Expert
Tally ERP
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
MS Office tools
Expert
MS Office tools
Expert
Windows XP Professional
Expert
Windows XP Professional
Expert
Microsoft Windows
Expert
Microsoft Windows
Expert
Tally ERP
Expert
Tally ERP
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
MS Office tools
Expert
MS Office tools
Expert
Windows XP Professional
Expert
Windows XP Professional
Expert

Languages

Arabic

Beginner

English

Expert

Russian

Beginner

Hindi

Expert

Gujarati

Native Speaker

Training and Certifications

Training
Refresher Course on Diamond Grading
Refresher Course on Diamond Grading
May 2011
Colored Stones, Diamonds and Pearl Essentials Certificate
Colored Stones, Diamonds and Pearl Essentials Certificate
Feb 2009

Hobbies and interests

Watching Movies