Jehad Abu Sultan, Senior Security Engineer

Jehad Abu Sultan

Senior Security Engineer

Microsoft

Location
Jordan - Amman
Education
Bachelor's degree, Computer Engineering
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Senior Security Engineer at Microsoft
  • Jordan - Amman
  • My current job since June 2021
Cloud Solutions Manager at International General Insurance
  • Jordan - Amman
  • January 2019 to October 2020

Handpicked to deliver tailored solution designs and architectures for key global initiatives/Projects and provide operational support and sustainment for a deployed cloud computing system right from cloud infrastructure designs, cloud approval plans and execution
 Providing strategic advice on using the right technology to achieve goals - outlining architecture plan and design rationale for all key areas including site recovery, Azure Backup and availability set of Insurance core system on Azure as well as UAT for failover/failback.
 Providing support for build, migration, and operation of Azure cloud infrastructure in addition to evaluating emerging cloud technologies and proactively recommending areas where they can bring business value.
 Supporting cloud migration, bringing to notice its impact on infrastructure, networks, and security. Serving as subject matter expert regarding Cloud for both infrastructure and applications in Microsoft Azure.
 Offering technical prowess in spearheading the assigned teams in implementing
o Microsoft 365 Data Classification using sensitivity and retention labels/ Microsoft 365 Data loss prevention (DLP)
o Microsoft 365/ Microsoft Defender Advanced Threat Protection (ATP)
o Advanced Threat Protection (MDATP)/Azure Advanced Threat Protection
o Mobile Device Management (MDM) and Mobile Application Management (MAM) using Intune
o Office 365 Email Encryption/ Multi-Factor authentication
o Azure Sentinel/ Azure monitor (to monitor the performance, technical planned, unplanned issues)
o Azure Active Directory Conditional Access & Password Policy/Azure AD Privileged Identity Management
 Designing IT systems ensuring the right architecture and functionality; seamlessly enabling the transformation of our Cloud development and operations practices by incorporating 3rd party SaaS level applications with Azure AD using SAML 2.0 protocol to achieve Single-Sign-On (SSO)
 Offering on/off-boarding of users, including online training as necessary on all related topics for One drive, Microsoft Teams and Outlook.

Senior System Administrator at International General Insurance
  • Jordan - Amman
  • January 2015 to January 2019

 Championed architecture, capacity planning, monitoring and management; provide a comprehensive framework for maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
 Managed the day-to-day operations including Server management, Network, System Admin and monitoring system performance, configuration, maintenance and repair.
 Developed the technology roadmap for the required IT systems, developed and deployed new systems and applications; prepared custom scripts and testing procedures as well as provided end-user training as required
 Exhibited strong understanding of complexities & unique circumstances of business functions while displaying the highest standards of independence, professional objectivity & technical excellence.
 Offered fundamental training for effective & optimum use of such software & systems installed for ensuring users (technical staff, contract staff and/or student) get maximum benefits from them.
 Scheduled regular & preventive upgrades of PC’s/laptops, operating systems & software’s & continually modified existing applications in view of evolving business needs & technology requirements.
 Monitored system downtime and ensured high availability, installed and oversaw host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components within clearly defined parameters.
 Responsible for advanced system administration, operational support and problem resolution in liaison with outside vendors, support personnel and organizations.
 Served as the primary day-to-day technical contact for checking on error reports analysis and solving; promoted safety and protection of systems from unauthorized use, acts of nature and user abuse.
 Streamlined processes for timely backups and restoration of host operating systems and host-based applications. Provided technical feedback and maintain full technological functionality

System Administrator at International General Insurance
  • Jordan - Amman
  • January 2013 to January 2015

 Defined system-level requirements for IT solutions for different Business units, selected up to date implementation platforms to support company technology roadmap and resolved incident within the agreed time.
 Installed, configured, upgraded and migrated software and tools as per requirements. Reported to the management on issues pertaining to computer usage, priorities and downtime.
 Establishing operating procedural standards including servers, PCs, operating systems, hardware, software, and peripherals, concurrently recommending IT infrastructure requirements and up gradations, to ensure acceptable levels of security, disaster management and data recovery plans.
 Played a vital role in migrating windows server 2008 R2 domain controller to windows server 2012 domain controller and upgrading ISA (Internet Security and Acceleration) server 2006 to TMG and configured the firewall and web filtering categories.
 Installed active directory rights management (AD RMS) 2008 R2; High availability for exchange in the production site (DAG, CAS Array, WIN NLB) and DR site for exchange 2010 server, high availability over WAN connection.
 Installed, maintained, and troubleshoot disaster recovery, N/W conversions, remote access, security as firewalls/network monitoring including VMware ESXi 5.1(Cluster with 3 physical hosts and Microsoft exchange server 2010 on top of ESXi 5.1 platform.
 Registered success in deploying Symantec backup exec 2012, Symantec enterprise vault 11.0 to archive, Exchange mailbox servers and upgrading VMware ESXi Server and vCenter from v5.1 to v5.5 update 2.

Network Administrator at International General Insurance
  • Jordan - Amman
  • October 2009 to January 2013

 Managed development of network planning tools in line with technology changes, quality checked all data/connectivity information, isolated and resolved network problems in order to provide maximum performance and availability for users.
 Assured updates and maintenance are performed on current systems to keep up with the changing needs and instrumental in migrating Windows Server 2003 Domain controller to Windows Server 2008 Domain Controller.
 Provided technical oversight in upgrading ISA (Internet Security and Acceleration) server 2004 to ISA 2006 and configuring web application-terminal server.
 Installed Microsoft forefront client security server, Microsoft operations manager (MOM Server) 2005, and Windows Server Update Services (WSUS) Server as a single server and configured File Server Resources Manager (FSRM) to administrate shared folder quotas and generate a storage usage reports
 Replaced VNC server with Windows Remote Assistance to support IGI computers remotely and configured File Transfer Protocol (FTP) Server, home folder redirection (desktop, documents, favorites) as a synchronized copy.
 Kept abreast of the latest technological advancements and utilized the potentials of the same to respond to the distinctive needs of the organization

System & Technical Engineer at General for Computer & Electronics
  • Jordan - Amman
  • August 2008 to October 2009

Network administration (Microsoft 2000&2003&2008) & troubleshooting.
- OS installation, Active directory, polices and users, ISA server 2004/2005/2006 building and configuring, Exchange 2003installation and support.
- IIS, DNS, DHCP, WSUS, SMS, wireless nets, SBS, VPN, Forfront antivirus Adminkit (Installation and configuration) outlook experience.
- Cisco routers and switches configuration and installation.And Different vendors switches and routers knowledge(D-link, 3COM and linkSys)
- dealing with different IBM and Siemens product : ibm pc's, labtops, X series IBM servers, tape enclosures, IBM DS Storage and IBM bladecenters E and H chassis and blade servers Hs, Ls and Js hardware and software building.
Siemens pc's, TX servers, workstations, and storage.
- Support for different electronic equipment (printers, datashow, scanners ….etc). And handling with different Sensors and Actuators.
- project planning, management and time estimate.

Education

Bachelor's degree, Computer Engineering
  • at Al-Balqa Applied University
  • January 2008

Specialties & Skills

Active Directory
Exchange Server
ACTIVE DIRECTORY
ADVERTISING
BENEFITS ADMINISTRATION
CAPACITY PLANNING
COMPUTER HARDWARE
CONTROL
CRYPTOGRAPHY
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert

Training and Certifications

Microsoft SharePoint 2013 Administration (Training)
Training Institute:
STS
Veeam Backup & Replication v9.0 (Training)
Training Institute:
Protech
Microsoft 365 Mobility and Security (Training)
Training Institute:
Microsoft
Microsoft 365 Security Administration (Training)
Training Institute:
Microsoft
Microsoft Azure Administrator (Training)
Training Institute:
Microsoft
Microsoft Azure Security Technologies (Training)
Training Institute:
Microsoft
Microsoft Azure Solutions Architect (Training)
Training Institute:
Microsoft
Business Writing for Success at British Council (Certificate)
Veritas Enterprise Vault 10.0 for Exchange Administrator (Certificate)
VCP 5.0 (VMware Certified Professional) (Certificate)
Microsoft Exchange Server 2010 Configuration (Certificate)
MCTS (Microsoft Certified Technology Specialist), (Certificate)

Hobbies

  • Reading books
  • Swimming