Jihad Jamal

Strategic HR Partnership: Work closely with senior leadership to
understand business priorities and translate them into actionable HR
strategies that drive performance, scalability, and long-term success.
Talent & Leadership Development: Lead workforce planning,
recruitment, succession planning, and leadership development
initiatives to build a strong talent pipeline and nurture future leaders.
Human-Capital-Management: Directed full-lifecycle HRIS and payroll
operations for a 500+ employee workforce, maintaining meticulous data
integrity within SAP Success Factors.
Employee Relations & Engagement: Manage employee relations and
complex workplace issues with empathy and fairness, while driving
engagement programs that foster collaboration, trust, and productivity.
Change & Transformation: Design and implement HR change initiatives
to support cultural alignment and organizational adaptability.
Compliance & Governance: Monitor and enforce compliance with Qatari
labour legislation to mitigate operational and legal risks.
Data Driven HR: Use workforce metrics and data insights to support
decisions and measure HR impact.

HR Operations & Compliance: Managed policy implementation and ensured
adherence to labor laws and regulatory standards.
Talent Acquisition: Led full-cycle recruitment and optimized onboarding
processes to improve new-hire retention.
HRIS & Payroll: Administered HRIS data and payroll processing with high
accuracy using Darwin Box.
Learning & Development: Designed and executed induction programs to
build employee capabilities and integrate new hires into company culture.
Conflict Resolution: Resolved employee grievances and mitigated risks to
maintain a positive work environment.
Strategic Alignment: Partnered with leadership to align HR initiatives with
business goals and change management.

Successfully led HR operations and directed end-to-end HR lifecycle
initiatives fortwo pioneering healthcare units in Kerala—Meitra Hospital and
Aster Medcity—ensuring seamless and high-impact HR service delivery.
Developed and recommended strategic HR policies that improved
organizational effectiveness and supported long-term business goals.
Ensured strong implementation of HR best practices in coordination with
general administrative functions.
Designed and executed high-engagement employee initiatives that
strengthened teamwork, boosted morale, and enhanced the recognition
culture.

Led HR operations for 17 branches with 700+ employees, driving
standardized HR practices and operational consistency.
Managed HRIS (ARMS, SAP) for accurate employee data, leave records,
attendance, and reporting.
Coordinated staff training with corporate center to support HR
development and technical strategies.
Oversaw information system operations to optimize resource utilization.

Managed hospital HR and administrative operations, policies, and
interdepartmental coordination.
Oversaw staff and service departments to ensure efficient operations
and quality patient care.
Led recruitment, manpower planning, employee relations.
Implemented quality assurance, patient service programs, and
maintained public and government relations.

Somatheeram Ayurveda Group is a venture of Jeevan Telecasting Corporation Ltd having 6 Ayurveda Hospitals and Resorts across Kerala. Reporting to Operations General Manager of the organization. Transformed HR from administrative role to operations, including working with senior management to drive key business and implement performance initiatives.

 Involved in end-to-end employee life cycle formalities.
 Coordinating ISO 9001: 2008 certification activities.
 Assisting in payroll calculation every month, support in distribution process of salaries.
 Processed the exit interview, full & final settlement and released service certificates etc.