Jillann Ivan, Customer Relations, Marketing and Event Manager

Jillann Ivan

Customer Relations, Marketing and Event Manager

Freelance

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Organizational Communications
Experience
23 years, 6 Months

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Work Experience

Total years of experience :23 years, 6 Months

Customer Relations, Marketing and Event Manager at Freelance
  • United Arab Emirates - Dubai
  • My current job since September 2008

Contracts include:
.
Hilton Worldwide MEA Region - Project Manager

Responsibilities:
• Negotiate and manage AV and staging companies for events and conferences
• Source and write Media Briefs for branding materials, giveaways and other marketing items
• Manage relationships and contracts with event facilities and hotels
• Oversee event logistics and staff at events
• Work with PR agency to secure media interviews for events
• Manage budgets and production schedules
.

Foodmark Restaurant Group - Social Media Manager

Responsibilities:
• Manage Facebook sites for four restaurant chains in the U.A.E.
• Manage Twitter and Instagram for two restaurant chains
• Troubleshoot comments and responses
• Host social media events


The United Kingdom Technology Investments - Event Project Manager

Responsibilities:
• Transportation logistics for delegates
• On-site meeting schedules
• Training of event staff
• Exhibition booth management


Gearhouse Production Technology Specialist - Assistant Event Manager

Responsibilities:
• Manage breakout Speaker Sessions and Panel Discussions
• Oversee the execution of timelines and schedules for suppliers
• Company on-site representative with high profile clients


Emirates Pilots Club - Customer Relations and Event Project Manager

Responsibilities:
• Customer Relations for loyalty program with 8000 members
• Plan and execute social events and conferences
• Present loyalty program to new pilots Emirates Airlines Headquarters
• Maintain key relationships with the GCC aviation industry


Meydan IMAX Theatre - Sales and Marketing Manager

Responsibilities:
• Media and partnership negotiations for events and movie releases
• Press releases and all other marketing material
• Developed training and guided sales team for specific categories
• Negotiated contracts for events, movies and sponsorships with top executives
• Trained event staff


Jumeirah Beach Hotel - Conference Registration Manager

Responsibilities:
• Conference Registration
• Contact for client event manager
• Travel logistics for guests


Dallas Directory - Assistant Event Manager

Responsibilities:
• Execute logistic for parade through downtown Dallas
• Company contact for charity and non-profit clients
• Assist with logistic for Dallas Marathon exhibition, registration and finish line events
• Generate sponsorship revenue plans
• Negotiate and secure talent for events

New Product Sales Manager at Lone Star Banners and Flags
  • United States
  • February 2009 to August 2011

Managed all new product negotiations with manufacturers, inventory, sales training, client presentations and client negotiations for manufacturer and distributor of visual marketing products; flags, banners, vinyl billboards, signs and promotional items. Company product line also included flag poles. Worked with clients to promote their events and companies through visual marketing products. Responsibilities also included new business development in North Texas and international clients for visual marketing campaigns including billboards, avenue banners, displays and various other print and promotional items. Have experience working with advertising agencies, city governments, event companies, international companies, NFL and non-profit clients. New clients developed are now the company’s number one billing client and three others are in the top ten

Senior Regional Account Executive at CBS Network, KTXA-TV
  • United States
  • February 2006 to March 2008

Responsible for growing current market share of some of the station’s top billing advertising agencies. Worked with station’s current advertisers and developed new advertisers in Austin, San Antonio and Houston markets. Developed and implemented high profile sponsorships as well as integrated new media with traditional campaigns. Created and implemented multimedia campaigns for clients including TV and digital. Created and monitored on-line campaigns for clients. Specialized in creating sponsorships and event campaigns for clients. Developed and sold high profile Sports Sponsorships. Negotiated double digit share increases with key advertisers. Exceeded 2006 3Q-4Q budgets and was 115% to forecast in 2007. In 2008 was 200% to forecast for internet budgets

Senior Account Executive at FOX Network, KDFW-TV
  • United States
  • July 2005 to February 2006

Responsible for working with some of the station’s top billing advertising agencies while developing new business. Sold high profile sports sponsorships; NHL Hockey, NFL Football, MLB, College Football and event sponsorships. In 2005 and 2006 exceeded budgets.

Senior Account Executive at WFA-TV, ABC Affiliate
  • United States
  • June 2000 to July 2005

Drove revenue growth through on-going management of a canvassing sales plan targeting new advertisers, as well as account management campaigns for existing accounts through multi-media plans including traditional and new media. Responsible for training Sales Assistants and new Sales Representatives. Created and implemented multimedia campaigns for direct clients that included broadcast, cable, print and online. Worked with international clients developing multi-level campaigns for branding, driving sales promoting events. Created and monitored on-line campaigns for clients. Top Sales Person Award in 2004. Sold high profile station projects in 2001, 2002, 2003, 2004 and 2005. In 2004 was 180% to forecast for internet division. Consistently exceeded New Business / Non Traditional Revenue goals.

Education

Bachelor's degree, Organizational Communications
  • at University of Texas, Arlington
  • December 1989
Bachelor's degree, Communications
  • at University of Texas, Arlington
  • December 1989

Specialties & Skills

Sales Management
Ad Sales
International Negotiations
Strategic Planning
Microsoft Office
Negotiations
Event Logistics
Selling Solutions
Relationship Management

Languages

English
Expert

Training and Certifications

Sales Training (Training)
Training Institute:
Dale Carnegie
Date Attended:
March 2000

Hobbies

  • Humanitarian
    I am a volunteer for many organizations. I have had the honor of being a team leader and coordinator for projects including Habitat for Humanity, North Texas Food Bank and Susan G. Komen. 2013 won an award for one of the top three volunteers of the year at the USO.