Butler
Royal Private Affairs
Total years of experience :21 years, 3 Months
• Providing personalized service to guests
• Having a deep knowledge of all hotel amenities for guests
• Working with all departments (housekeeping, food services, etc.) to meet guests’ needs
• Perform all duties with discretion, professionalism and a pleasant demeanour
• Assisting the employer and other household staff with the planning of events.
• Overseeing the smooth running of hosted events, parties, and dinners.
• Performing all duties and obligations with decorum, tact, and unwavering professionalism
Taught scheduled classes, beginning and ending on time; provided adequate warm-up exercises, stretching, and cool down
•Instructed patrons on effective workout methods; explained proper techniques and demonstrated exercises; identified different muscle groups and explained appropriate methods to strengthen specific muscles
•Prepared equipment, music, and handouts for each class
6 Star Passenger Ships, Northsea Marine Services Corp.,
Meet guests when they arrive and getting them settled in their rooms
•Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
•Have a thorough understanding of all spirits and specialty foods in stock
•Serve meals and pour drinks for guests
•Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
•Ensure guests’ rooms are clean and tidy up when necessary
•Recommend and arrange amenities for guests
•See guests off when they check out
•Remain well-groomed at all times
•Keep up-to-date on all hotel policies on safety and hygiene
•Perform all duties with discretion, professionalism and a pleasant demeanour
Hotel Royal Macau S.A.R.
Providing excellent wait service to ensure satisfaction
•Taking customer orders and delivering food and beverages
•Making menu recommendations, answering questions and sharing additional information with restaurant patrons
•Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications
•Helping guests choose menu items or guiding them through drink options
•Taking orders and making guests feel taken care of during their time at the restaurant or event
•Keeping the bar stocked and clean while
•Providing friendly and attentive service
•Adhering to company standards for serving alcoholic beverages
accurate property information through daily use of talent portal, email and other forms of communication
•Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have
•Provide food and beverage service to designated suites; coordinate orders with Room Service Manager on duty to assure proper order is given and received
•Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times
•Maintain butler pantry and equipment to be kept up to company standards
•Perform other Job-related duties as requested
Jumeirah Intl. - Madinat Jumeirah Dubai U.A.E.
(for Head of States)
•Providing personalized service to guests
•Having a deep knowledge of all hotel amenities for guests
•Working with all departments (housekeeping, food services, etc.) to meet guests’ needs
•Perform all duties with discretion, professionalism and a pleasant demeanour
•Assisting the employer and other household staff with the planning of events.
•Overseeing the smooth running of hosted events, parties, and dinners.
•Performing all duties and obligations with decorum, tact, and unwavering professionalism