Jizelle Dumaraos

Greeted and welcomed visitors in a professional and friendly
manner, providingassistanceasrequired.
Served as the main point of contact with the Hotel Account
Manager to coordinate and book accommodations, ensuring
availability, cost-effectiveness, and compliance with company
policies.
ArrangedairportVIPservices.
Supportedemployeevisa processing, cancellations, and medical
insurancerequirements.
Maintained confidentialityofsensitive information and company
recordsatalltimes.
Organized and updated filing systemsforaccurate and efficient
record-keeping.
Preparedpresentations, reports, andofficialdocumentsasneeded.
Managed office accounts such as DMCC portal, building
management portal, including access cards, move-in/move-out
procedures, andmaintenanceworkpermits.
Coordinated and set up meeting rooms to support internal and
externalmeetings.
Performedgeneralclericaldutiessuchasfiling, mailing, scanning,
anddataentry.
Monitored officesuppliesand ensuredthe properfunctioning of
officeequipment.
Supportedtheplanningandcoordinationofcompanyeventsand
activities.
Provided administrative and clerical support to the HR team,
includingemployeedocumentation, recordmanagement.
KnowledgeinILOEportal.

Managed office supplies, inventory, and purchase orders to ensure
smooth daily operations.
Prepared reports on expenses, budgets, sales, stock levels, and
customer statements of accounts.
Maintained company databases and organized confidential filing
systems for accurate record-keeping.
Coordinated travel, accommodations, meeting room bookings,
and company events.
Processed invoicing, payments for utilities, and financial
documentation in line with company procedures.
Handled renewals of trade licenses and customs codes, ensuring
compliance with regulatory requirements.
Provided administrative support through effective communication,
scheduling, and correspondence management.

Administrative & Clerical Support
Provided general administrative assistance to management,
including handling calls, scheduling meetings, and managing
calendars.
Welcomed and assisted visitors while arranging courier services
and travel/accommodation bookings.
Performed receptionist and office support tasks such as filing,
mailing, scanning, faxing, and photocopying.
Accounting & Office Support
Processed invoicing, prepared customer statements of accounts,
and provided monthly sales reports to the Sales team.
Managed supply orders, prepared purchase orders, and monitored
office inventory with monthly physical counts.
Performed online payments for utility bills and ensured timely
financial documentation.

2015
- Supervises and manages employees. Manages all day-to-day
operations. Understands employee positions well enough to
perform duties in employees absence.
- Supervise and participate in kitchen and dining area cleaning
activities.
- Resolve customer complaints regarding food service.
- Improves service by communicating and assisting individuals to
understand guest needs, providing guidance, feedback, and
individual coaching when needed.
- Train workers in food preparation, and in service, sanitation, and
safety procedures.
- Inspect supplies, equipment, and work areas to ensure efficient
service and conformance to standards.
- Control inventories of food, equipment, kitchenware and report
shortages to designated personnel.
- Perform various financial activities, such as cash handling, deposit
preparation, and payroll.
- Purchase or requisition supplies and equipment needed to ensure
quality and timely delivery of services.
- Present bills and accept payments.

2015
- Demonstrates or presents products to healthcare staff including
doctors, nurses and pharmacists
- Undertakes relevant research
- Meets both the business and scientific needs of healthcare
professionals
- Maintains detailed records
- Writes reports and other literature ranging appointments with
doctors, pharmacists and hospital medical teams
- Keeps detailed records of all contacts
- Regularly attending company meetings, technical data
presentations and briefings

Keeping up to date with the latest clinical data supplied by the
company, and interpreting, presenting and discussing this data
with health professionals during presentations;
- Monitoring competitor activity and competitors products
- Staying informed about the activities of health services in a
particular area.

To greet all incoming and outgoing guests, VIP guests
- To ensure our customers receive a warm and hospitable
welcome; a high level of customer service is consistently
maintained
- Monitored and provided answers for various queries regarding
programs
- Direct any of guests’ issues and complaints to Guest Relations
Manager and / or Duty Manager