General Manager Operations
Dvorack And Saffani Group Company
Total years of experience :19 years, 0 Months
Increases the total client for about two folds from its existing regular client database.
• Provide multiple level of administrative and technical support into different company, division and department of Xenel - Services Group under the Joint Venture umbrella. Responsible for providing senior level office support services in order to ensure that services are provided in an effective and efficient manner.
• Coordinate with the Compliance and Quality Control functions to ensure policies and procedures are consistent with in the Kingdom of Saudi Arabia regulations. Collect, consolidate, write, and attain management approval for new and revised policies, procedures and forms and successfully create the new revised company handbook.
• Technology skills computer programming, software installation, reformatting, troubleshooting and including MS Applications (Word, Excel, PowerPoint, Outlook, Office Publisher, Office Infopath, Visio, Microsoft Project and Digital Imaging), Adobe (Acrobat, Photoshop), Internet, and email.
• Supervise front-of-house functions such as reception, concierge, reservations and housekeeping. Take a strategic overview and planning ahead to maximize profits. Pay attention to details, setting the example for staff to deliver a standard of service and presentation that meets guests’ needs and expectations. Responsible in planning and organizing accommodation and other hotel services. Promotes and markets the hotel in order to increase business. Also manage budgets and financial plans and controlling expenditure. Maintain statistical and financial records for the hotel and responsible for setting and achieving sales and profit targets.
• Provide wide range of technical management specialist, secretarial and administrative function within the department, handing over all technical submittal and documents including but not limited to civil, electrical and mechanical and maintenance works. Control and monitor all documents from supplier database such as quotation, offer, requisition, contracts and other technical works.
• Facilitate in normal maintenance operation in the head office and branches, control and monitor more than 500 employees in all maintenance work flow and coordinate with respective engineers and managers in the branch in regards with requisition, daily activities, scheduling of equipment, manpower distribution and reports.
• Provides hands-on sales, marketing and management expertise while training, supervising, and motivating a team of Sales Associates and Direct Supervisors. Managed Major Company Key Account with full control in handling consignment, concession and outright account. Maintains total responsibility for OTB (Open-To-Buy) and over P 120 million in annual sales from the branches. Increase sales over from the target sales yearly.
• New Vendor & Product Sourcing and Buying. Frequently attending trade fair show and events internationally.
• Plans, coordinates and orchestrate in-store events and implements innovations to achieve sales quotas consistently, focusing on turnaround strategies for lagging stores.
• Spearheaded the “shop-in-shop” concept, single-handedly negotiated business transactions and contracts.
Provided hands-on sales, marketing, and management expertise. Enhanced management/ staff team productivity through motivational training and mentoring. Maintained total responsibility for over 100 employees nationwide.
• Improved management techniques and attention to detailed, developed and maintained relationships with different department head and store manager all over the branches.
• Developed presentations selling product ideas, delivered personal attention to customers to ensure high level of satisfaction from conception to delivery of product.
• Provide wide range of product research and developed a new industrial market for kitchenware division.
• Resolving problems in items with RTV (Return To Vendor) and locate items for return.
• Successfully deal business transaction and contracts in different region in the Philippines.
• Designed and implemented customer specific databases to meet clients’ pricing needs.
• Conceptualized, negotiated and developed new business relationships with value-added resellers across Manila
• Developed new accounts, generated growth and profitability, adept to changing circumstances with innovative sales strategies.
Provide wide range of administrative and secretarial support and sales management specialist, including schedules and/or appointments and arranging meeting and communicating information to appropriate staff.
• Technology skills include MS Applications (Word, Excel, PowerPoint, Outlook, and Digital Imaging), Adobe (Acrobat, Photoshop), Internet, and email.
The Diploma in Business and Legal Studies course covers key topics in business and law such as corporate management, human resources, operations management, accounting, types of law, how laws are created, the adversary system, and legal procedures. This Diploma course is ideal for those who want to gain a comprehensive knowledge and understanding of business and legal systems, and will greatly improve your career prospects.
he lessons examine the various functions of HRM in organisations including responsibilities and objectives, the employment cycle, job analysis, recruitment and selection, and performance appraisal as well as employee relations, and managing change within the workplace.
These principles include details on sole proprietorship, general partnerships, limited partnerships and incorporations. This course explains principles of business law in a clear and easy to understand way. The course also covers topics such as legal requirements, legal recommendations, financial status, taxation, and liability related to these principles. Business professionals who would like a greater knowledge and understanding of laws relating to business and commerce.
Award of Excellence in Hotel and Restaurant Management and get Certificate of Distinction in Business Communication
Vice President (Junior Entrepreneurial Marketing Association JEMA) Representative (Business Administration Student Council BASC) with a rank of CumLaude
