Personal Assistant To CEO
Cs global partners
Total years of experience :16 years, 2 Months
Receive incoming calls, screen and forward to respective department
• Make cold calling for prospecting and follow up existing customer for
order or requirement
• Explain the product or services to potential customers
• Respond to complaints from customers and give after-sales support
when requested
• Provide rates and quotation to customers
• Handle the processing of all sales order with accuracy and timeliness
• Follow up with the customers for payment collection
• Coordinate with accounts team for invoicing.
• Coordinate with logistics for the delivery details
• Produce daily Dashboard and monthly sales report
• Contributes to team effort by accomplishing related results.
Responsible for promoting Postpaid Direct Dial Services to customers
such as businesses, governmental organizations, and individuals with
different ethnicity throughout Hong Kong.
• Negotiate price and send promotional email to customer.
• Follow up and offer value added services on existing customers.
• Handle customer concern and inquiries through phone and email.
• Produce activity report each month and meet monthly target.
Made outbound calls to Filipino community and other Nationality
throughout USA in ultimately offering Postpaid International Direct
Dial services.
• Follow up and gather referral on existing customers.
• enter the details of every call in the system as required by the
company
• Meet daily and monthly sales goal set by superior.