Joan Ross Gagan

Warehouse & Logistics Manager at GADGITECH

• United Arab Emirates
• March 2008 to June 2014

Logistic Manager at Music Master FZE

• January 2008 to January 2012

Document Controller

• April 2002 to February 2008

Handling key inventory tasks & monitoring of all incoming/outgoing
transactions (Cargo Handling)
• Record Management:
• Import, Export, Transit, Internal Transfer Bill of Entries (BOE) - Dubai
Airport Free Zone Customs www.dubaitrade.ae (Mirsal I & Mirsal II)
• Certificate of Origin -Dubai Chamber of Commerce www.dcci.ae
• Customs Invoices, Commercial Invoices, Packing List, Delivery Advice,
Customs Declaration Forms & No Objection Letters
• Inbound, Outbound & Product Master files of Item transfers for Freight
Forwarders & Logistic Companies
• Data Entry Operation of Internal Codes and General Ledgers
• Data Researcher & Facilitates Top Selling Product Reports
• Manage Local and International Wholesale Invoicing; Price Structures; &
Product Labeling
• Manage returned items due to Damages & Manufacturing Defects
• Manage Transaction Records of Exit/Entry Permit, Certificate, Customs
Declaration Forms, Return to Supplier Invoices
• Manage Warehouse transactions: Government Authorization, Agreement,
Endorsement, Approval & Sanction letters)

Document Controller at Music Master FZE

• January 2002 to January 2008

Warehouse & Logistics Manager

• June 2012 to February 2007

Inventory, Warehousing, Merchandising, Stock Allocation & Monitoring
• Analyzing past sales figures/trends to anticipate future product needs
• Manage and train employees with code & ethics within the warehouse
• Quantity and Quality Controls
• Warehouse Safety Management for facility and equipment by monitoring
security procedures and protocols
• Customs Clearing and Logistics Management (import/export)
• Document Control (Invoicing, Packing List, Delivery Advice and Certificate of

• to

Inventory and Stock Forecast Management
• Collaborates and Consults Head Management on studies implemented to
asses efficiency and improve service level
• Administers specification updates and directs action steps to inventory
control group
• Determine packaging and delivery requirements
• Evaluates Record Maintenance & Equipment Safety
• Designs and layout warehouse facility
• Develops security control procedures for warehouse operations
• Evaluates work performance of the team
• Recommends the selection, orientation, retention, training, promotion and
discipline of personnel
• Prepares oral and written reports related to purchasing, warehousing, and
distribution activities
• Implements procedures to monitor the receipt, handling, and distribution
Music Master FZE