Joan Lontoc Tinguban, Admin Assistant

Joan Lontoc Tinguban

Admin Assistant

Charterhouse Middle East

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration-Management
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Admin Assistant at Charterhouse Middle East
  • United Arab Emirates - Dubai
  • October 2018 to September 2019

• Manage correspondences by taking messages, answering calls, and greeting guests
• Handling petty cash and formatting CVs
• Manage conference room reservations, organize all aspects for meetings and managing the reception area.
• Handle incoming/outgoing mail, organize and manage inbound/ outbound couriers & maintain their records.
• Manages supply levels and arranging maintenance.
• Support with day-to-day operations and assist a team in all clerical and administrative duties.
• Sets up and schedule meetings for Director and interviewees.
• Preparing monthly reports such as integrity report and expense report for employees.
• Sorting high volume of CVs/applications and updating the database of candidate profiles.
• Post & manage job advertisements on various websites and social media
• Perform other related duties as required.

Front Office Administrator at 2018 Vertiv Middle East DMCC
  • United Arab Emirates
  • October 2017 to June 2017

Assist the Managing Director, Sales Directors and guests for travel arrangements, transportation
and hotel management
* Organized travel expense report through Oracle system, uploading supporting documents and
sending for approval
* Assist in visa processing such as gathering all necessary documents, filling in the application form
and coordinating with the concern agencies
* Sorting and distributing incoming post, organizing and sending outgoing courier documents and
packages for the staff
* Greeting guests/visitors, managing calendars and event arrangements
* Office, Stock and supplier management (office, stationery, pantry supplies & courier)
* Manage phone calls and correspondence from customers and forwarding to specific division
* Conference room management: booking, arranging supplies and tidying up after the meeting
* Executing other duties delegated by HR Manager that may arise such as business card, training
certificate and access card printing
* Keeping the reception area tidy
* Process online visa application through DMCC portal
* Ensure timely and accurate customer service

Admin. Assistant at 2017 AMS International FZ LLC DIC
  • United Arab Emirates
  • January 2015 to February 2015

Direct liaison with Tecom on anything related to visas, cancellations, ID card, service letter,
NOC letter, government and internal transfer
* In-charge for local amendment and arrival intimation

Office Administrator at 2014 Leviton Middle East FZE
  • United Arab Emirates
  • April 2014 to July 2014

Assists the Managing Director and all staff (handling all business related travel and hotel bookings,
airport transfer and organizing travel expense report)
* Performs administrative and office support activities for executive management
* Day-to-day running of effective and safe office /logging daily attendance
* Office, Stock and supplier management (office, stationery and pantry supplies/courier, IT services,
etc.)
* Greeting guests/visitors, screening calls, managing calendars and event arrangements
* Assists the HR Manager, maintaining and update personnel file
* Setting up of meetings, conference calls and appointments
* Handling petty cash/ sorting and distributing incoming post/courier

Administrator at 2013 Scandinavian Business Solutions LLC DIC
  • United Arab Emirates
  • January 2006 to December 2006

Assists the CEO and COO’s in all administrative and secretarial functions.
* Preparing and processing government formalities such as Visa, Cancellation, ID card, Service Letter,
NOC Letter etc. as well as renewals of licenses needed in TECOM Investments and DMCC.
* Accompany the employee for medical tests, Emirates ID, visa stamping and visa cancellation.
* Organizing and maintaining office filing system for team members and the whole Department;
* Receiving / greeting / screening all visitors to the premises;
* Office, Stock and supplier management
* Managing company calendar and schedules, arranging and coordinating business meetings
* Executing any other duties delegated by Manager.
* Attending meetings, taking minutes and keeping notes
* Travel, transportation and hotel management for all the staff
* Handling any other added secretarial and administrative duties that may arise.
* Scheduling, coordinating and organizing conferences/meetings as required, both internally
and externally.
* Coordinating office matters internally and with relevant suppliers: courier, mail, faxes and stationery
* Sorting and distributing incoming post, organizing and sending outgoing post as well as courier
packages.
* Handling company petty cash/ managing all in-coming telephone calls
* Preparing invoices, payment voucher and cash receipt voucher.
* Maintaining monthly bank statements and details for accounting and audit purposes.
* Payroll processing through internet banking.

Receptionist at Gulf Business Centre
  • United Arab Emirates
  • May 2005 to December 2005

Preparing monthly detail charges for all the clients
* Independently handling other day-to-day activities
* Making travel arrangements, hotel bookings, scheduling appointments and diary management
* Handling incoming and outgoing calls
* Familiar with ALCATEL digital telephone
* Responsible in preparing courier packages
* Handling customer complaints and other customer service
* Conference room management: booking, arranging supplies and tidying up after the meeting

Secretary at Mega Sports L.L.C
  • United Arab Emirates
  • June 2002 to November 2002

Preparing Indent, Debit and Cash Invoice, Good Receipt Note (GRN), Transfer and Credit Note, Demo
Issue and Return using the “Oracle” on line system.
* In-charge for cash and cheque deposits and preparation of Daily Deposit Summary.
* Responsible in the shipment of equipments and preparing clearing details.
* Downloading of information (gym equipments for fitness and leisure).
* Handle various business correspondence
* Responsible for all the equipments in the showroom.
* Filing, organizing, receiving documents from other department.
* Assists and accommodate guests from time to time.
* Responsible for checking of incoming emails.
* Assists the Divisional Manager and Sales Executive in scheduling meetings with different agencies
concerned.
* Handling incoming and outgoing calls.
* Coordinates with the Freight Forwarders with regards to the shipment from other countries.

at CTI Engineering Co. Ltd
  • United Arab Emirates
  • October 2000 to April 2002
Project Secretary
  • Philippines
  • January 1993 to January 1999

Responsible for encoding, editing and revising reports such as monthly reports, inception reports,
final reports and other clerical works assigned.
* Responsible for checking of incoming emails.
* Assists the Project Manager in completing all the reports to be submitted at the DPWH (Department
of Public Works and Highways).
* Assists the Administrative Officer in handling confidential matters and records of the personnel.
* Assists the Consultants in scheduling meetings, trainings and seminars with agencies concerned.
* Handling incoming and outgoing calls. Downloading of information (project related information and
Anti-Virus Program). Composed and typed various business correspondence
Various positions Worked in Administrative and Secretarial field

ADMINISTRATOR at Tecom
  • United Arab Emirates
  • to

RELATIONS
* Excellent knowledge of using

Education

Bachelor's degree, Business Administration-Management
  • at Polytechnic University of the
  • January 1998

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Specialties & Skills

Ticketing
Customer Service
Hotel Reservations
Administration
ADMINISTRATION
CUSTOMER SERVICE
MEETING FACILITATION
ORGANIZATIONAL SKILLS
SCHEDULING
SECRETARIAL
TELEPHONE SKILLS
TRAVEL ARRANGEMENTS

Languages

English
Expert
Filipino
Native Speaker

Hobbies

  • Baking, cooking, singing