Joana Nina  Dalmero , Receptionist Cum Admin Assistant

Joana Nina Dalmero

Receptionist Cum Admin Assistant

Audio Visual Technology

Location
Qatar - Madinat ash Shamal
Education
Bachelor's degree, Airline Business Administration
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Receptionist Cum Admin Assistant at Audio Visual Technology
  • Qatar
  • My current job since January 2022

• Answered multi-line phone systems, routed calls, and delivered messages to staff.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Created detailed expense reports facilitating reimbursement for business expenses incurred.
• Greet visitors and evaluate if they should be granted access to particular individuals.
• Attend meetings in order to record minutes.
• Provide clerical assistance to other departments.

Retail Sales Associate at Verona Fashion
  • Qatar
  • March 2019 to December 2021

Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items,
•Demonstrating outstanding customer service and selling skills, keeping theselling floor stocked with merchandise.
•Assisting in displaying of merchandise or organizing the selling floor and stocks areas.
•Must process payments by totaling purchases, processing checks, cash and store or other credit cards.


The 80’s Café

Waitress at Tawar Mall
  • Qatar
  • September 2017 to March 2019

cum Cashier
•Greet guests and make them feel comfortable.
•Learn menu items and be able to describe them appropriately to guests.
•Take beverage and food orders.
•Deliver beverages and food in a timely manner.
•Check-in with guests to ensure that everything is going well.
•Clear dirty dishes from table.
•Refill beverages throughout the meal.
•Deliver guest’s bill and thank them for dining at the restaurant.
•Work with other servers and be a team player.




TCS Auto Care and Services
Molino Blvd., Bayanan
Bacoor Cavite

Administrative Supervisor
  • January 2016 to September 2017

and facilitates resources management and administration procedures and documentation
•Provides assistance and responding to incoming correspondence, handling day to day problems and situations, and provision of secretarial support.
•Performs miscellaneous job- related duties as assigned.
•Monthly Auditing and checking of Daily Sales Report of each Department.
•Supervise, Monitor and Control of Purchasing of Stocks, materials, consumable and office supplies
•Maintain Accounts Payable and Receivable and Manage Office Operations.
•Preparation and Checking of Payroll and Attendance of Employees.
•Submits Financial and Sales Report to the Operations Manager.

TCS Auto Supply and Car Accessories
Molino Blvd., Bayanan
Bacoor Cavite

Sales Coordinator
  • January 2016 to September 2017

that sales activities are carried out ethically and in accordance with legal requirements
•Creating and/or vetting advertising strategies
•Ensuring strict compliance with budget
•Recommending appropriate sales strategy for the organization’s products
•Serving as the

Waitress at Al Siddiqi Holdings
  • Qatar
  • March 2014 to August 2015

-charge in delivering high standards of food, service and cleanliness
•In-charge in training and orienting new employees as per noodles house standard
•Identify and capitalize on key opportunities in the community to raise the profile of the brand
•Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies
•accurately process sales using cash registers, scanners or equipment
•provided to obtain total purchase amount
•accept cash, checks and bankcards for payment
•process payments according to company procedure
•provide change for cash payments
•issue receipts for payments received
•accurately calculate discounts and special offers
•stay up to date on all promotions and special offers

Marketer at Parañaque Ultrasound Diagnostic Center Inc
  • October 2013 to March 2014

Industrial

Marketing Head at Sonrace Inc
  • September 2012 to February 2013

close liaison with all departments on activities and seek any advised if required
•Undertake any other responsibilities assigned to him by the CEO
•Keep effective control of budgets
•Marketing plans should include - Advertising, Sales Promotion, Public Relations, Product Development, Pricing & Distribution
•Inspects, reports, and ensures in co-ordination with Property Department that the company’s image is maintained at high standard
•Ensure that marketing materials are ready when the executives go on sales calls and demonstrations.
•Give demonstration of products and explain prospects about different features of the product.
• Make sure that ordered products are delivered to customers in time.
•Conduct marketing events, campaigns, shows and promotions.
• Work strictly under the guidance of the marketing manager or assistant manager.
• Research and generate leads for marketing professionals to follow up.
• Evaluate the effect of campaigns and trade shows.

Knowledge and Skills:

1) Top notch communication skills.
2) Excellent demonstration skills. Good at giving training to new recruits and explain about company marketing policies and product descriptions.
3) A Marketing Coordinator should have good people skills as they will always be working in teams. They should be able to handle teams well.




McDonald’s Company
Al Satwa Rd, Union- Coop2

  • United Arab Emirates
  • May 2010 to July 2012

Local Store Marketing
•Manage and assist the management team in the execution of national and local store marketing initiatives
•Build positive, on-going relationships with local businesses, schools, sports teams and community organizations
•‘Chase the Sale’ and educate the local community about the McDonalds Brand, concept and programs
•Identify and capitalize on key opportunities in the community to raise the profile of the brand
•Manage contact database and submit weekly tracking sheets Taking inventory of products all at once.

Account Analyst at Sky Freight Brokerage Inc
  • Philippines - Manila
  • January 2006 to May 2010

major and minor accounts of Domestic and Logistics in preparing Statement of Accounts, billing transmittal and reconciliation of overage accounts with clients.
•Assign collectors in submission of billings and Statement of account to designate customers.
• Daily coding and clearing of collection receipts made by Cashierand collectors to update and adjust receivables
•Analyze monthly aging receivable of accounting and prepare necessaryadjustments, reconciliation of records and report of status to collectionsupervisor.
• Coordinates with Collection Supervisor and Collectors in monitoring and
Follow-up of collection.
• Coordinates with Sales and Operations Department involved in case
pending accounts due to insufficient documents, quotations and shipment
problem.
•Support sales efforts by providing alternative collection solutions, accurate
research and review of credit histories of new existing customers, with little guidance

Education

Bachelor's degree, Airline Business Administration
  • at PATTS College of Aeronautics
  • January 2005

Specialties & Skills

Marketing
Fashion Retail
Food Service
Accounts
Admin Assistant
ADVERTISING
BUDGETING
PROMOTIONAL MATERIALS
ACCOUNTANCY
ACCOUNTS PAYABLE
AUDITING
BILLING
BILLING SYSTEMS

Languages

English
Intermediate

Training and Certifications

Caregiver (Training)
Training Institute:
Icon Training Center
Date Attended:
November 2020

Hobbies

  • Gardening