Joanna Rizkallah, Supply Chain Manager

Joanna Rizkallah

Supply Chain Manager

Choucair Group

Location
Lebanon - Beirut
Education
Bachelor's degree, Economics sciences
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

Supply Chain Manager at Choucair Group
  • Lebanon - Beirut
  • June 2014 to January 2020

・ Handle the strategic planning process of the company.
・ Develop & implement customized Supply Chain strategies for Procurement & Warehousing.
・ Set Supply Chain Budget for purchasing and warehouses.
・ Ensure ideal stock level is maintained & proper replenishment planning is implemented.
・ Optimize ordering quantity and landed cost respecting the approved budget.
・ Analyze and define safety stock level.
・ Lead negotiation with raw material suppliers, service and private label providers.
・ Prepare contracts and control implementation of agreed terms & conditions.
・ Lead the researches for potential suppliers and new product development (NBD).
・ Design layouts of new warehouses to optimize capacities and improve effectiveness & efficiencies in the operations in compliance with GMP & ISO 9001.
・ Conduct root cause analysis of on slow moving items and set action plans to minimize risk.
・ Generate KPI reports monthly & quarterly.
・ Performs risk assessment and mitigation plans for supply chain processes and contracts.
・ Liaise with other departments for cross functional projects.
・ Lead & build supply chain team capabilities.
・ Manage the tasks assigned to staff of all the departments.
・ Ensure the office management of the company.
・ Supervise the functionalities of all the company’s deparments including HR, Audit, IT, Accounting, Sales, Facilities and Delivery.

Regional supply chain manager at Malia Group
  • Lebanon - Beirut
  • February 2008 to May 2014

responsible of all supply chain activities of the company in the 6 operational countries.
・ acted as responsible of the supply chain of the company.
・ Super User on Oracle E business Suites in AP, AR, INV, OM, PO and assets modules.
・ Develop and implement CRM (sales force CRM to maintain the customers relation and allow a better visibility to their needs & SRM Processes of the company.
・ Analyze the P&L of the company and establish strategic plans.
・ Responsible of the Export activities of the company.
・ Establish Import and Export procedures of the company.
・ Handle all procurement and export activities of the company and all related financial processes.
・ Collaborate with different division heads and properly handle all tasks related to procurement
Activities.
・ Monitor sales procedures to avoid discrepancies in implementation, suggest corrective
Measures.
・ Responsible of the administration of the billing process.
・ Follow-up pending orders (excess limits), delivery delays.... Solve all returned invoices problems within 48h (contacts Customer Consultant and client if need be).
・ Set and manage client expectations.
・ Develop lasting relationships with client personnel that foster client ties.
・ Communicate effectively with clients to identify needs and evaluate alternative business solutions.
・ Continually seek opportunities to increase customer satisfaction.

Education

Bachelor's degree, Economics sciences
  • at Lebanese University
  • August 2004

Specialties & Skills

Supply Chain
Negotiation

Languages

English
Expert
French
Expert
Arabic
Expert

Training and Certifications

CSCP (Training)
Training Institute:
Morgan International
Date Attended:
June 2013

Hobbies

  • Reading