Joanna Rose Pamplona

Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund.Maintains office schedule by picking-up and delivering items using automobile.Serves customers by backing-up receptionist;answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.Updates job knowledge by participating in educational opportunities.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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preparation of basic food unloading deliveries from suppliers organising the storeroom washing kitchen appliances, work surfaces, floors and walls You would also help chefs get ready for serving food to customers. This could involve washing, peeling and trimming food items to make them ready for cooking when customers order them. You would use a variety of kitchen equipment such as automatic mixers. Supervising and training food and beverage attendants of a lower grade.And as bar attendant.Preparing and mixing a range of sophisticated drinks, Taking drink orders, Preparing garnishes, Cleaning bar areas, Cleaning tables, Picking up glasses, Cleaning and care of glasses and equipment, Practising proper workplace health and safety procedures
Name and Address of present/last employer: Bituon Beach Resot Bohol Philippines

I've been working for one finish contract in AIDA cruises in AIDA Stella ship as barkeeper or bartender and f&b wine stewardess which is having a responsibility in service and operation who mixes and serves alcoholic, nonalcoholic drinks also includes hot and cold beverages including house blends coffees or milkshakes and different kinds of teas. I am also in charge in the opening until closing of the bar and it’s pantry. In charge for cleaning outside and inside bar using the standard cleaning applying 3 bucket system and U.S. Ph. standards, besides serving drinks or taking order & clearing tables, I am also in charge in storing provision applying fifo standard, cutting & preparing garnish, doing & preparing set ups for events & parties, closing and cleaning dish wash machine as well as coffee machines, Extensive cleaning, flooring, walling and celling, including fridges machines and equipment or utensils. Doing GC and US PH cleaning regularly. We are also in charge of promoting sales & high quality service.
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Industry: BPO Business Process Outsourcing
Work description: Answers inquiries by clarifying desired information; researching, locating, and providing information.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems..Fulfills requests by clarifying desired information; completing transactions; forwarding requests..Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.Maintains call center database by entering information.Keeps equipment operational by following established procedures; reporting malfunctions.
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