Joanna Vlassi

hotel manager at Hotel Caravel

• Ecuador
• October 2011 to November 2019

• June 2019 to September 2019

Beach supervisor, Kairabas sandy beach Hotel 5*(only adults)Corfu island-Agios Georgios

•Keep in order the beach and the privacy for the costumers
•Taking notes of complaints and immediately solution of it.
•Sales apart of the all inclusive plan
•Leading team work with the bartenders and waiters
•Offering a vip service for special costumers

Supervisor

• May 2018 to October 2018

-Front office “Pictures Suites”
Corfu island- Agios Stefanos

•Reception
•Welcome guests
•Invoices
•Hotel program “fidelio”
•Guest check in & check out
•Answering or referring inquiries
•Emails and phone calls
•Daily availability plan
•Reservations-cancelations
•Training staff
•“Fidelio” program
•Platform “Webhotelier”(hotelbrain)
•Supervisor of the suites(to be everything in order for the next guest, cleanness, mini bar, etc.)
•Organize weekly and monthly program scheduled
•Organize housekeeping
•Serving and helping at the breakfasts.Breakfats served at the suites or at the pool bar



• Administration-Hotel Caravel
Salinas-Ecuador (www.caravelecuador.com)
•Front office-Reception
•Check in & check out
•customer service
•Organize and maintain a weekly program
•Training staff;
•Solving problems and come up with solution
•Reservations manager and e-mail management
•Responsible for supplies
•Personnel support (contracts, payments, payments)
•Public Relations Officer, Tax Officer, Ministry of Labor and Tourism
•Organization of events

Athens

• January 2009 to January 2010

October-June) «Fire control»

• January 2008 to January 2009

Hotel Attica
Corfu island-Leukimmi
•Reception
•Manage reservations
•Customer service
•Informing customers about the island's events
•Organization of excursions on the island in cooperation with tourist offices

• May 2005 to October 2005

) Service-Cocktail Bar «Barrio», Andros island

Athens

• February 2004 to October 2004

) Olympic Games