Jobe Clint Aboy

• Handling and prioritizing all incoming and outgoing correspondences.
• Responsible for encoding of all incoming inquiries
• Check and maintain office supplies.
• Maintain and control all records in an organized and efficient system.
• Completion of required task on set deadlines.
• Manage additional tasks such as troubleshooting, file back ups, update or retrieve of data as and when needed.
• Handling confidential documents to ensure privacy and safety.
• Assist Admin/IT/HR/Finance on ad hoc tasks.
• Review all submitted documents before releasing order.
• Update Sales Team / Client for document revision required.
• Liaise with Engineering, Project Management, Procurement and QC to implement and provide all client and other requirement.
• Review and extract BOM prior to releasing for fabrication.
• Issue invoices and other financial documents required
• Support in preparation of Weekly and Monthly Sales Reports
• Consolidate Booking and Forecast Report from Sales Team in all branches.
• Support in preparation of Shipping and Custom Documents for Exports.
• Arrange deliveries and mail/courier shipments.

• Provide excellent customer service at all times
• Responsible for all customers inquiries and questions
• Assist customer with their travel reservation (Hotel, Flight, Car, etc)
• Coordinates Hotel, Car Rental, Airline if needed
• Appropriately communicate with upset customers to resolve their inquiries
• Assisting the customer with the correct price plan
• Advising customers about travelling arrangement for Visas and Passports
• Educating customers of Hotel, Car Rentals and Airlines policy
• Ensure revenue and customer satisfaction goals are met