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Joe McCarthy, Field Service Engineer

Joe McCarthy

Field Service Engineer·Allied Pharma Technologies

United Arab Emirates

Bachelor's degree, Electronic And Computer Engineering

Work experience

Total years of experience: 12 years, 11 months

Field Service Engineer

March 2024 - Present

Allied Pharma Technologies

Dublin, Ireland

March 2024 - Present

• Maintenance, calibration, troubleshooting and repair of pharma grade Ovens, Autoclaves & Parts Washers.
• Diagnose and repair of three-phase & single-phase electrical systems, controls, PLC, variable frequency drives, motors.
• Executing FAT, SAT, and IQ/OQ activities for customer installations.
• Primary point of contact for customers across Ireland & UK, coordinating service visits, customer training & responding to all technical queries.
• Compiling and negotiating Service Level Agreements with customers.

Company industry:
Pharmaceutical Manufacturing

Field Service Engineer

May 2023 - March 2024

Atlas Copco

Dublin, Ireland

May 2023 - March 2024

• Carry out maintenance and diagnostic repair work on customers compressed air equipment, including compressors, dryers, and nitrogen generators.
• Efectively diagnose mechanical and electrical, and controls faults on customer equipment, including variable frequency drives and PLC related issues.
• Carry out the install and commissioning of new equipment.
• Train customers in the general operations of their compressed air equipment.

Company industry:
General Engineering Consultancy

Manufacturing Technician II

January 2016 - May 2023

Boston Scientific

Gaillimh, Ireland

January 2016 - May 2023

• Troubleshooting and repair of medical balloon forming equipment failures, such as servo motors, drives, electrical & mechanical actuators, pneumatics, PLCs, temperature controllers.
• Implementing improvements to fixtures and tooling.
• Completing equipment PMs.
• Responding to process related issues to maintain yield, machine uptime & efficiency targets.
• Team based problem solving & process improvement projects.
• Responsible for training in new Technicians.

Company industry:
Medical & Healthcare Equipment
Job role:
Engineering

Manufacturing/R&D Engineering Technician

July 2014 - January 2016

Medtronic

Gaillimh, Ireland

July 2014 - January 2016

• Worked with R&D Engineering through DV Testing and IQ/OQ/PQ of next generation medical balloon forming process.
• Troubleshooting and technical support of machine, materials, and process issues.
• Problem solving & process improvement projects using A3 DMAIC methodology.
• Worked closely with Design Engineers to implement equipment improvements.
• Executing Equipment Design and Software Validation Testing.

Company industry:
Medical Hospital

Electronics Technician

August 2012 - July 2013

Unicom Engineering

Gaillimh, Ireland

August 2012 - July 2013

• Diagnose and repair of server systems.
• Analyse and implement test strategies and processes for new product introduction.
• Update systems per Engineering Change Orders.
• Maintenance and support of test equipment.
• Testing options and resolving problems.
• Maintaining records on relevant databases.

Company industry:
IT Services

Education

Galway-Mayo Institute Of Technology

July 2014

July 2014

Bachelor's degree, Electronic And Computer Engineering

Ireland

Skills

Customer Service
Expert
Customer Service
Expert
Preventive Maintenance
Expert
Preventive Maintenance
Expert
Electrical Maintenance
Expert
Electrical Maintenance
Expert
Project Management
Expert
Project Management
Expert
Maintenance
Expert
Maintenance
Expert
Microcontrollers
Intermediate
Microcontrollers
Intermediate
Testing
Expert
Testing
Expert
INTELLIGENCE QUOTIENT (IQ) TESTING
Expert
INTELLIGENCE QUOTIENT (IQ) TESTING
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
AUTOCLAVES
Intermediate
AUTOCLAVES
Intermediate
Electrical
Expert
Electrical
Expert
Machine Operation
Expert
Machine Operation
Expert
Manufacturing
Expert
Manufacturing
Expert
Inspection
Intermediate
Inspection
Intermediate
Machine Control
Expert
Machine Control
Expert
PLC
Intermediate
PLC
Intermediate
Operation
Expert
Operation
Expert
PNEUMATICS
Expert
PNEUMATICS
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
PROCESS IMPROVEMENTS
Expert
PROCESS IMPROVEMENTS
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
UPTIME
Expert
UPTIME
Expert
DEFINE MEASURE ANALYZE IMPROVE AND CONTROL (DMAIC)
Expert
DEFINE MEASURE ANALYZE IMPROVE AND CONTROL (DMAIC)
Expert
SOFTWARE VALIDATION
Expert
SOFTWARE VALIDATION
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Instrumentation
Expert
Instrumentation
Expert
Sales
Intermediate
Sales
Intermediate
Instrument Control
Expert
Instrument Control
Expert
Solar Cells
Intermediate
Solar Cells
Intermediate
Renewable Energy
Intermediate
Renewable Energy
Intermediate
Management
Intermediate
Management
Intermediate
Electrical Engineering
Expert
Electrical Engineering
Expert
Solar
Intermediate
Solar
Intermediate
Electrical Engineer
Expert
Electrical Engineer
Expert
Calibration
Expert
Calibration
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Installation
Intermediate
Installation
Intermediate
Electrical Maintenance
Expert
Electrical Maintenance
Expert
Preventive Maintenance
Expert
Preventive Maintenance
Expert
Maintenance
Expert
Maintenance
Expert
Production
Expert
Production
Expert
Maintenance Engineering
Expert
Maintenance Engineering
Expert
Plant Maintenance
Expert
Plant Maintenance
Expert
Commissioning
Intermediate
Commissioning
Intermediate
MS Project
Intermediate
MS Project
Intermediate
Customer Service
Expert
Customer Service
Expert
Problem Solving
Expert
Problem Solving
Expert
Project Management
Intermediate
Project Management
Intermediate
Quotations
Intermediate
Quotations
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Engineering
Expert
Engineering
Expert

Languages

English
Native Speaker

Training and Certifications

Certifications
Level 6 Industrial Electrical Systems
Jul 2022

Hobbies

  • Woodwork
  • Electronics
  • Motor Mechanics
  • Wildlife Photography