جويل نجم

Dubai Holding 2021- Present


Shop Manager / HR field officer Stradivarius Dubai Mall- Currently:
● Managing the store daily operation in a way that translated into increased sales
● Keeping the customer centricity as a core value
● Enhance the communication with the supplier to achieve better results.
● Setting routine weekly meetings with the team and sending MOM’s to management.
● Maintain a clear record and managing employees’ attendance.
● Making sure to maintain an updated record of the employees’ files and performance appraisal / trainings.
● Developing and giving the needed training to the team which resulted in improving the overall performance of the shop.
● Maintaining statistical and financial records.
● Overseeing pricing and stock control.
● Ensuring complying with health and safety regulation

Azadea 2006-2021

Shop Manager Stradivarius City Mall- Currently:
● Managing the store daily operation
● Keeping the customer centricity as a core value
● Increasing sales and profitability
● Developing and motivating the team, appraising them according to their performance.
Shop Manager SuperDry 2012-2014
● Opening the first store for the brand within Azadea
● Providing valuable commercial feedback to management
● Training team members adequately on the product and garments.