Senior Sales Advisor
JAWAD BUSINESS GROUP
Total years of experience :5 years, 2 Months
Organization: JAWAD BUSINESS GROUP
Kids Fashion/Footwear
Job Title: Senior Sales Advisor
Duration: December 02, 2011 - Present
Duties and Responsibilities: •To personally provide excellent standards of selling & customer service by: - Maintaining and providing comprehensive product information to customers.
- Understanding and demonstrating customer care and high levels of customer service
- Displaying good listening skills to identify customer needs
- Confidently making and closing sales
- Looking for link selling opportunities which will increase basket spend
- Understanding the importance of best selling lines and feature hotspots
•To actively monitor and provide the selling team with feedback and regular coaching on all of the above.
•Replenish stock and maintain high standards of merchandising and housekeeping by ensuring that goods are attractively displayed and correctly priced in line with ticketing guidelines.
•To work as part of the sales team to achieve personal and department/store objectives through: - Carrying out additional duties, appropriate to grade, as and when required eg. Acting as a buddy to new starters
- Supporting and helping colleagues with their work and getting behind company initiatives as and when they arise
- Showing a genuine want to help the team achieve its objectives
- Using initiative at all times
- Having the ability and willingness to acquire job related skills and knowledge through self development and by learning from others
- Demonstrating flexibility in order to meet store needs and special events eg. Sale, peak trading periods, floor moves
•To deputise in the absence of the Floor Manager/Floor Supervisor.
•To organise daily tasks relating to replenishment, cleaning, ticketing and associated paperwork.
•To assist the Floor Manager/Floor Supervisor with the co-ordination of breaks and rotas.
•To ensure that all paperwork relating to replenishment, invoices and transfers is completed and returned within the given timescales.
• To communicate effectively with line management on a daily basis to ensure they are: - Adhering to company policies and procedures on timekeeping, absence reporting, customer service etc
- Actively supporting and communicating with colleagues, customers and managers.
•Ensure that all till point operations are carried out in line with company guidance.
•To comply with Company standards in Health & Safety, Fire and Emergency, thus providing a safe environment for colleagues and customers.
•To be alert to fraudulent notes, suspicious behaviour and theft - taking appropriate action as required.
•To maintain a well groomed appearance at all times in line with the uniform policy.
Organization: ROYA SOCKS INDUSTRY
Sharjah, United Arab Emirates
Job Title: Socks Knitting Machine Operator
Duration: January 20, 2009 - June 15, 2011
Duties and Responsibilities: •Tends circular machines with automatic pattern controls that knit seamless hose.
•Places yarn spools on creel, threads starts machine.
•Observes operation of machines notifies Knitting-Machine Fixers of any malfunction.
•Removes knitted hose from machines.
•Pull hose over inspection from or over hand to examine for defects, like holes, runs or picks.
•Classifies hose according to specifications into grades, like first quality, rejects and also mends.
•Count, bundles, ties and also labels each grade of hose.
•Clips loose or connecting threads on or joining socks, using scissors.
•May measure overall length of hose using scale on inspection form.
•May mark defective portion of hose for Hosiery Mender, using crayon.
•May be designated according to type of hose knitted as Sock Knitter.
•Proficient in RETAIL PRO 8
•Hardworking and self-possessed
•Creative and self motive
•Ability to work independently or as part of team
•Dynamic and able to work as a team player.