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John Kinara, Protective Agent, - Tier One Tactical Solutions

John Kinara

Protective Agent, - Tier One Tactical Solutions·Tier one tactical

Kenya

Bachelor's degree, Accounting

Work experience

Total years of experience: 5 years, 5 months

Protective Agent, - Tier One Tactical Solutions

January 2023 - Present

Tier one tactical

Nairobi, Kenya

January 2023 - Present

Risk Assessment Analysis

Company industry:
Business Support Services

Host/Waiter

January 2022 - January 2023

Art Caffe Gastro Bar

Nairobi, Kenya

January 2022 - January 2023

• Delivered exceptional customer service by addressing inquiries, resolving complaints, and ensuring an
outstanding dining experience.
• Efficiently took customer orders, processed them accurately, and communicated effectively with kitchen and bar
staff to ensure timely delivery.
• Fostered a welcoming atmosphere by greeting guests promptly and assisting them in making informed decisions
based on menu options.
• Proactively identified customer needs, offering tailored recommendations to enhance their experience.
• Collaborated with the team to manage high-volume service periods, ensuring smooth operations and minimal
delays.
• Maintained an organized and clean environment by adhering to sanitation standards, ensuring customer
satisfaction and safety.
• Responded swiftly to customer feedback and concerns, implementing corrective actions to resolve issues
promptly.
• Managed cash register operations, accurately processing payments and maintaining cash flow records.
• Actively monitored and maintained restaurant security, ensuring the premises were secured after hours.
• Conducted regular inventory checks to ensure service supplies were always stocked and ready for customer use.

Company industry:
Catering, Food Service, & Restaurant

Data Analysis Agent-Sama

January 2021 - January 2022

Sama source

Nairobi, Kenya

January 2021 - January 2022

Machine Learning and understanding
Work hands on with data that trains ML Algorithms, giving you deep insight into how Ai works. In building High tech
software programmes
Data Science and Analytical skills
Sharpened ability to work with Complex data sets, analyse patterns and optimize processes that help to improve Ai
Functionality.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Kenya College of Accounting (KCA University)

December 2026

December 2026

Bachelor's degree, Accounting

Kenya

Riangombe Primary School

January 2015

January 2015

High school or equivalent, Basic education

Kenya

Skills

Cash Flow
Expert
Cash Flow
Expert
Petty Cash
Expert
Petty Cash
Expert
QuickBooks
Expert
QuickBooks
Expert
Bookkeeping
Expert
Bookkeeping
Expert
Admin Assistant
Expert
Admin Assistant
Expert
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
CONFIDENT COMMUNICATOR
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
DATABASE MANAGEMENT SYSTEMS
Intermediate
DATABASE MANAGEMENT SYSTEMS
Intermediate
Sales
Beginner
Sales
Beginner
Management
Beginner
Management
Beginner
Accounting
Beginner
Accounting
Beginner
Marketing
Beginner
Marketing
Beginner
Operation
Beginner
Operation
Beginner
Administration
Beginner
Administration
Beginner
Business Development
Beginner
Business Development
Beginner
Project Management
Beginner
Project Management
Beginner
Science
Beginner
Science
Beginner
operations
Beginner
operations
Beginner

Languages

English
Intermediate