Regional General Manager
G4S
مجموع سنوات الخبرة :39 years, 4 أشهر
Responsible for providing high quality operational and strategic management and leadership to G4S Immigration Services on Manus Island. The Deputy Regional Manager must work as a member of the team to achieve the operational and financial goals of the business, as well as contribute to the growth of this division of the business. The Deputy Regional Manager must deputise for the Regional General Manager and assist the company in the following managerial objectives with particular emphasis on logistics, contingency planning and testing, security, contingency planning, incident response capabilities and escort services
Founder and MD of company.
1. Managing the matters related to administration, finance, technical areas of the company
2. Acting as a high-level sales person and attracting new clients for the company.
3. Setting the goals and objectives for the success or failure of the organization
4. Ensuring that the company is making adequate profits
5. Development of strategies and campaigns for companies long term viability.
6. Supervising the process of recruiting, training and retaining of employees.
7. Ensure that the standard of a company are maintained and developed.
1. Develop and implement innovative business and strategic plans to enhance and support business growth, profitability and income across multiple sites
2. Review market conditions; analysing demographic, cultural and political environment to determine feasibility of new ideas and concepts
3. Manage all facets of business development, comprising sales and budget, all aspects of financial management, including P&L, creditor/debtor management, cash flow and expense management, marketing plans and staff training
4. Review established operating and procedural policies and processes, facilitating identification of business weaknesses, potential shortcomings and areas for improvement
5. Undertake feasibility and workability of existing and proposed systems; developing new models and a supportive infrastructure to improve workflow and meet stated needs
6. Coach and motivate staff; defining KPIs and conducting performance appraisals to ensure organisational objectives are met
7. Recruited new management staff for regional roles and offices.
8. Instigated ISO 9000 compliancy
9. Developed Quality Compliance process and auditing tools
1. Maintain and develop a computerised customer and prospect database.
2. Plan and carry out marketing activities to agreed budgets, sales volumes, values, product mix and timescales.
3. Respond to and follow up sales enquiries by post, telephone, and personal visits.
4. Respond to complex request for proposals from National and International Government and Multinational Agencies
5. Maintain and develop existing and new customers through planned individual account support, and liaison with internal and external staff.
6. Monitor and report on activities and provide relevant management information.
7. Carry out market research, competitor and customer surveys.
8. Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
9. Manage the external marketing agency activities of telemarketing and research.
10. Attend training and to develop relevant knowledge and skills.
Undertook an MBA at the Business School of the University of Queensland (an Economist Magazine's top 50 Business School Globally)
Graduated magna cum laude
General
1. Appointed as inaugural VP Administrative Services
2. Relocated Global Administrative Services Function from USA to UAE under time and under budget.
Responsibilities
1. Provide leadership and direction to the departments which directly report to this position
2. Review and maintain an organizational structure and staffing to effectively accomplish the organization's goals and objectives;
3. Initiate contacts, negotiates, develops collaborative agreements, and maintain relationships and partnerships established with business, external organizations, and other institutions.
4. Prepare and make presentations to these groups or other organizations
Human Resources
1. Responsible for overseeing HR operations for 10000 personnel in 35 countries
2. Responsible for review and rewrite of Global HR Policies and Practices
Recruitment
1. Undertake all executive and senior recruitment
2. Establish and manage a scholarship program with Universities in Croatia and Hungary.
3. Liaise with internal and external stakeholders to understand staffing requirements and match those with available talent pool.
Training
1. Responsible for Global Training Program of international workforce.
2. Reinvigorated and improved the International Training Center in Muscat, Oman.
3. Recruited Internationally recognised training staff
4. Designed and bought into service multi-platform virtual drilling trainer.
Security
1. Responsible for Security Architecture Design, Business Continuity Planning, Crisis Management Planning, Risk Assessments, Security Management, Auditing of all of the above.
2. Design, Draft, Publish and Implement above in 35 countries
3. Produce reports, and presentation materials covering: Physical Security Audits, Security Management Planning, Crisis Management Plans, Operational Security Reviews, Threat Assessments, Risk Assessments & Security Design
4. Training of global workforce (including C Suite) on all of the above.
Australian Defence Force
Australian Infantry Battalion
Battalion Operations Officer 2002 - 2003
Company Commander 2000 - 2001
Battalion Adjutant 1999
Various Roles 1983 - 1998
Unit Intelligence Officer
Unit Security Officer
Tactics Instructor at the Royal Military College Duntroon
Administration Officer
Regimental Officer
Graduate Diploma of Resource Management
Associate Diploma of Personnel Administration